sales and marketing, 96
sales and service, 114
SalesLogix, 185
SAP, 4, 10–11, 15, 44, 160, 185–186, 201
Secure Identity Management (SIM), 73
Secure Socket Layer (SSL), 52–53
security, 51–53, 82, 144, 169, 199
financial services industries and, 134
integration and, 67
Security Assertion Mark-up Language (SAML), 52
SeeBeyond, 182, 189, 201
self service, in manufacturing industries, 124
self-describing principle, 27
self-service benefits, 117, 124
servers
Java 2 Enterprise Edition (J2EE) and, 179
.NET and, 177
Service Contract Language (SCL), 44
Service Description Language (SDL), 44
service-oriented applications, 105
Service Oriented Architectures (SOA), 65–66, 77, 105, 116, 155, 159, 164–171, 206–207
bandwidth and, 169
binding Web services, 166
characteristics of, 168–171
coarse-grained services in, 168–169
collaboration in, 173
communication of services in, 170
description of services in, 170
discovery/finding of services in, 170
dynamically discoverable services in, 168, 171
finding Web services, 166
flexibility and agility in, 171–174
hierarchy of system implementation in, 167
interoperability in, 168–169
Java 2 Enterprise Edition (J2EE) in, 174–179
key constituents of, 166
load balancing and, 169
loosely coupled services in, 168–171
.NET in, 174–179
outsourcing in, 173
publishing Web services in, 166, 170
reuse of services in, 171–172
security and, 169
service provider in, 166
service registry in, 166
service requesters in, 166
services vs. components in, 167
Web services in relation to, 165
service provider, 166
service publishing and discovery layer, 45–48
service registry, 14, 45–48, 103–104, 166
service requesters, 166
service value chain, 96–97
service-oriented systems, 25–28
services communication layer, 42–44, 170
services description layer, 44–45, 170
services management, 82
services vs. components in, 167
Siebel Software, 185–187, 201
SilverStream, 178, 191, 193, 195–197
Simple Mail Transfer Protocol (SMTP), 34
simple messaging services (SMS), 200
Simple Object Access Protocol (SOAP), 6, 27, 35, 40–44, 46, 48, 50, 54, 60, 65, 67, 69, 105, 116, 127, 141, 148, 152, 170, 177, 185–187, 189, 194, 200, 205
NET and, 176
skill acquisition, 67, 102–103, 147
“skunk works” phase, 60
spectrum of real Web services, 141
spoofing, 52
SQLServer, 177
stack, Web services, 29–54
business process execution in, 48–50
emerging standards in, 48–54
enabling standards in, 32–40
evolving standards and, 40–42
extended, 49
management in, 51–52
meta language layer in, 35
network transport protocols layer in, 33–34
security, 52–53
service publishing and discovery layer in, 45–48
services communication layer in, 42–44
services description layer in, 44–45
transactions and, 50–51
transport protocol layer in, 34
Standard Industrial Classification (SIC) codes, 45
standards, 6, 14, 16, 28–29, 73, 78, 81–83, 105, 154, 205
additional standards in, 31, 53–54
competition among, 30–31
data definition type, 37–40
emerging standards in, 48–54
enabling standards in, 32–40
evolution of, 30–31, 40–42
governance of, 30
industry support of, 30
Java 2 Enterprise Edition (J2EE) and, 179
.NET and, 177
progressing, 31
proprietary vs. open, 31
retiring, 32
update frequency of, 30
startup checklist, 156
Stencil Group research, on Web services, 115–117
steps to successful Web services, 145–155
storage capacity, 99
strategic implications of Web services, 87–109
agility of organization and, 90, 93–94
automation of business processes and, 90
business models and, 88–94
business perspective in, 87–94
business value chain and, 95–97
change management and, 93
“computing on demand” concept in, 88
Corporate Performance Management (CPM) in, 89
customer service and, 90–92
“friction-free enterprise” concept in, 92–93
impacts of Web services and, 87–88, 108
Intellectual Property (IP) and, 88
IT strategies and management in, 90
IT value chain in, 97–103
Just-In-Time (JIT) concepts and, 90
manufacturing value chain and, 95–96
organizational structures and, 90
partnerships and, 90–92
service value chain, 96–97
strategic planning process and, 88–94
supplier relations and, 90–92
target market identification in, 89
transaction costs and, 92–93
value chain analysis in, 94–107
Web services value chain in, 103–107
strategic planning process and Web services, 88–94, 147, 206
strategic sourcing, collaboration and, 71
successful Web services, steps to, 145–155
Sun Microsystems (see also Java), 31–32, 54, 148, 177–178, 182–183, 184, 191, 193–197, 201
supplier relations, strategic implications of Web services in, 90–92
Supply Chain Management (SCM), 61, 95–96, 101, 121, 127, 160
collaboration and, 71–72
manufacturing industries and, 123–125, 127, 131
supply chain visibility/management, Web services and, 115
Sweet Spot in pilot project, 153–154
Sybase, 185
syndication, 115
system development, 105
Systems Integration (SI) partners, 149
Systinet, 195, 197