Index_C

C

C/C++, 6, 175, 177

call centers, 99

capability of IT and Web services, 113

capacity planning, in manufacturing industries, 124

Cape Clear, 195

cash management, 112

Centers for Medicare and Medicaid Services (CMS), 39

central registries, 26

challenges, 61

change management, 13, 93, 100, 107

checklist for startup, 156

Chief Information Officer (CIO) role, 1–21, 100

Chief Operating Officer (COO) role, 3

client-server computing, 10–11, 25–28, 164

coarse-grained services, 168–169

Coase, Ronald, 91–92

COBOL, 175

collaboration, 11, 13–20, 69–74, 141–142, 155, 173, 204

business landscape for, 70–72

Business to Business (B2B) and, 70

Collaborative Planning, Forecasting, and Replenishment (CPFR) in, 130

financial services industries and, 132–135

inventory management and, 71

logistics, 72

manufacturing industries and, 125–131

plan of action for, 73–74

planning considerations in, 72–73

procurement and strategic sourcing using, 71

product development and, 71

Secure Identity Management (SIM) in, 73

standards and, 73

Supply Chain Management (SCM) and, 71–72

Collaborative Planning, Forecasting, and Replenishment (CPFR), 130

Collins, James C., 76–77

COM, 169

Common-Language Runtime (CLR), 177

Common Object Request Broker Architecture (CORBA), 42, 169

competitive advantage (see architecting for competitive advantage)

complexity

Web services and, processes, 119–120

Web services and, product/services, 119

compressed value chains, 112

Computer Aided Design (CAD), 131

Computer Aided Manufacturing (CAM), 131

computers and electronics manufacturers, 127–128

“computing on demand” concept, 88

Confluent Software, 51

connectivity, 200

consistent transactions, in ACID principles, 50

Consumer Packaged Goods (CPG) industry, 130

content aggregation, transformation, distribution, 200

content hubs, 199–200

content-based solutions, 102

context-based solutions, 102

Corporate Performance Management (CPM), 89

cost of integration, 14, 61–63, 66, 95, 113, 141, 164

Covisnt, 129

C#, 177, 194

credit card information, 52

cross-platform support (see also interoperability), 4–5, 27, 54–57, 99, 174–179, 182

Java 2 Enterprise Edition (J2EE) and, 178

CrossWorlds, 189

custom applications, 61–62

custom integration, 62

custom Web services, 64–65

customer relations, 112

Customer Relationship Management (CRM), 1, 13, 17, 61, 67, 95, 99, 101, 160, 189

financial services industries and, 133

insurance industry and, 134–135

manufacturing industries and, 124, 131

vendors of, 185

customer service, 90–92, 95–100

cyber theft, 52

cycle times, 112

Cysive, 195