Values, 3
customers and, 400-402
environment and, 390-399
family and, 329-330, 375-388
modern life and, 389-390
New Economy and, 399-402
organization manifesto and, 325-332
tangibility and, 399-400
Vandermerwe, Sandra, 400
Varela, Francisco, 408
Verifone, 134
Virtual companies, 37, 52
Virtual countries, 118-125
Visa, 65, 134, 182-183
Visteon, 392, 398
Voice processing, 302
Volkswagen, 35-36