Table of Contents


inventing the organizations of the 21st century
Inventing the Organizations of the 21st Century
byThomas W. Malone, Robert LaubacherandMichael S. Scott Morton (eds) ISBN:026263273x
The MIT Press 2003 (433 pages)

This report on a five-year multidisciplinary research initiative includes 20 articles examining the goals that animate the initiative, which go beyond pure profit to reflect the human values we want the organizations of the twenty-first century to serve.

Table of Contents
Inventing the Organizations of the 21st Century
Part I - Introduction
Chapter 1 - Inventing the Organizations of the 21st Century
Part II - What Is Changing?
Chapter 2 - The Boundaries of the Firm Revisited
Chapter 3 - Is Empowerment Just a Fad? Control, Decision Making, and IT
Chapter 4 - Beyond Computation—Information Technology, Organizational Transformation, and Business Performance
Chapter 5 - The Dawn of the E-Lance Economy
Chapter 6 - Two Scenarios for 21st Century Organizations—Shifting Networks of Small Firms or All-Encompassing "Virtual Countries" ?
Chapter 7 - The Interesting Organizations Project—Digitalization of the 21st Century Firm
Part III - What Can You do About It?
Chapter 8 - The Delta Model—Adaptive Management for a Changing World
Chapter 9 - Clockspeed-based Strategies for Supply Chain Design
Chapter 10 - Tools for Inventing Organizations—Toward a Handbook of Organizational Processes
Chapter 11 - Inventing Organizations with the Process Handbook—Excerpts from a Learning History
Chapter 12 - An Improvisational Model for Change Management—The Case of Groupware Technologies
Chapter 13 - The Comparative Advantage of X-Teams
Chapter 14 - Eight Imperatives for the New IT Organization
Part IV - What do You Want in the First Place?
Chapter 15 - What Do We Really Want? A Manifesto for the Organizations of the 21st Century
Chapter 16 - Building a New Social Contract at Work—A Call to Action
Chapter 17 - Retreat of the Firm and the Rise of Guilds—The Employment Relationship in an Age of Virtual Business
Chapter 18 - Unexpected Connections—Considering Employees' Personal Lives Can Revitalize Your Business
Chapter 19 - Innovating our Way to the Next Industrial Revolution
Part V - Conclusion
Chapter 20 - Prospects for the New Century
List of Contributors
Index
List of Figures
List of Tables
List of Sidebars


Technological changes have displaced the hierarchical corporation as the model for business organization; the large corporations of the new century and decentralizing and externalizing, creating networks of “industry ecosystems” that will replace the top-down organizations of the last century. Inventing the Organizations of the 21st Century reports on a five-year multidisciplinary research initiative conducted by MIT’s Sloan School of Management and sponsored by leading international corporations. The goal of the initiative was not only to understand the way we work now but to invent new ways of working and put them into practice.

The twenty articles in the book are organized to answer three question. The first part, “What is changing?’ examines the reasons for change and the results of change. The second part, “What can you do about it?” considers the new business strategies and organizations that technology and competition demand. The third part, “What do you want in the first place?” examines the goals that animate the initiative, which go beyond pure profit to reflect the human values we want the organizations of the twenty-first century to serve.

About the Editors

Thomas W. Malone is Patrick J. McGovern Professor of Information Systems at the MIT Sloan School of Management. He is an editor of Organizing Business Knowledge: The MIT Process Handbook (MIT Press, 2003).

Robert Laubacher is Research Associate at the Sloan School.

Michael S. Scott Morton is Jay W. Forrester Professor of Management Emeritus at the Sloan School.

Thomas Malone and Michael Scott Morton were the two codirectors of the MIT initiative described in this volume.