Chapter 5: A Meta-Analysis Approach Toward the Development of an Integrative Framework for Online Consumer Behavior Research
Figure 1: Yearly Number of Online Consumer Behavior Studies Published in IS Journals
Figure 2: Integrative Framework
Chapter 6: Understanding Web Information Search Behavior: An Exploratory Model
Figure 1: The Simplified Model of Web-Wide Information Search and Its Outcomes
Figure 2: The Detailed Model of Web-Wide Information Search and Its Outcomes
Chapter 7: Motivation and Search Intensity: An Investigation of Online Consumer Search Behavior
Figure 1: Online Activities of Physicians in the US
Figure 2: The Consumer Decision-Making Process
Figure 3: Model of Web Information Search Health Effects
Chapter 8: Customer Perceptions of a Thin-Client Micro-Payment System: Issues and Experiences
Figure 1: Two Online Newspaper Interaction Scenarios
Figure 2: Basic NetPay Component Interactions
Figure 3: Basic NetPay Software Architecture
Figure 4: Interactions between Customer and Broker for Client-Side NetPay
Figure 5: Interactions between Customer and Broker for Server-Side NetPay
Figure 6: Customer Spending E-Coins at an E-Newspaper Site
Figure 7: Three Payment Systems Usability Test Results
Chapter 9: Virtual Reality, Involvement and the Consumer Interface
Figure 1: Relative Likelihood for 68 Subjects of Products Liable to be Bought Online
Figure 2: Front Page of Beachtown Experimental Site Showing Immersion Levels
Figure 3: Screenshots from the VRML Version of the Site
Chapter 10: Roles of Computer Self-Efficacy and Outcome Expectancy in Influencing the Computer End User's Organizational Commitment
Figure 1: The Theoretical Model and Hypotheses
Figure 2: The Empirical Results of the Estimated Model Using Standardized Path Coefficients
Chapter 11: Understanding the Hidden Dissatisfaction of Users Toward End User Computing
Figure 1: Research Model
Chapter 12: Internet Shopping Model and Customer Perceptions: A Study of UK Supermarkets
Figure 1: Supermarket Internet Shopping Model
Figure 2: Intercept Model and Cluster Model
Chapter 14: Exploring the Effects of Hardware Performance, Application Design, and Cognitive Demands on User Productivity and Perceptions
Figure 1: High-Demand Tasks Required Significantly More Time than Low-Demand Tasks for All Three Applications
Figure 2: Total Task Completion Time for the High-Demand Excel Task (400 Platform resulted in significantly shorter task completion times)
Figure 3: Error Rates for High- and Low-Demand Tasks for all Three Applications
Figure 4: High-Demand Task Required Significantly more Time than the Low-Demand Task for Data Entry, Navigation, and Miscellaneous other Activities when using Excel
Figure 5: High-Demand Task Required Significantly more Time than the Low-Demand Task for Data Entry, Navigation, and Miscellaneous other Activities when using PowerPoint
Figure 6: High-Demand Task Required Significantly more Time than the Low-Demand Task for Data Entry, Navigation, and Miscellaneous other Activities when using Word
Chapter 15: The Impact of Computer Processor Speed on End-User Productivity
Figure 1: Productivity Measurement Framework
Chapter 16: An Overview of Acquiring Cognitive Skills While Receiving Spreadsheet Training
Figure 1: A Framework for Cognitive Skills, Spreadsheet Training, and Errors