Index_C

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C

C++ 425

caching 160

CAD 205, 210, 238, 249

(also see Computer Aided Design)

calendaring 14, 423

calendars 43–44

Calypso 339

CAM 205, 210

(also see Computer Aided Manufacturing)

capabilities

autonomic 7

self-healing 7

capacity

planning 57, 81

Cascading Style Sheets 308–309

case study 78, 117

AOD 152

(Subsystem) 112

Application patterns

Directly Integrated Single Channel 113

Personalized Delivery 113

Population

Crawl and Discovery 113

Single Step 113

Store and Retrieve 113

Web Single Sign-on 113

business drivers 83, 121

IFB 168

(also see IFB case study)

IT drivers 83, 89

list of actors and existing systems 85

major functionality needed 85

NFRs

availability 95

data integrity 96

maintainability 95

manageability 96

performance 95

security 95

system usability 96

Portal composite pattern

process used to conclude applicability 103

Project Description 81

System Context Diagram 83

use cases 86, 99

Authenticate and Authorize User 113

Author and Approve Bulletins 113

Find

Agency Info 113

SMEs 113

Inspect Cargo 113

Manage and Track Incident 113

Publish Bulletin 113

Register with Agency 113

Request Entry 113

Resolve Incident 113

User Provisioning 113

vision 83

catalog

See Knowledge Map

CATIA viii, 235

cell

managers 356

phones 45

central user directory 139–140

centralized administration

user identities, credentials, and permissions 391

CGI

(also see Common Gateway Interface)

scripts 305

change

control 96

impact analysis 365

management 206, 364

process 222, 242

channels

multiple delivery integration across 53

chat 14, 43–44, 214, 228, 251, 253–254, 404, 422, 424

rooms 41

simple via IRC 113

Chinese 309, 396

Choose Financing Option use case 115

cHTML 406

CICS 343

CIS

See Customer Information Service

click-to-action

portlets 387

technology 418

client

programming model 303

proxies 293

clipping portlet 25

Cloudscape Java database 418

cluster services 24

CODASYL 335

Codd's relational model 335

Collaboration

business pattern 33, 75, 113

Center

See Lotus Collaboration Center

collaboration 23, 41, 149

guidelines 155

portals 43

portlets 401

server 188

services 47, 384

collaborative

environment 50

portals 13, 15

definition 14

portlets 424

services 12–13, 43–44

tools 211, 213

toolsets 222

workplace 12

commerce

case study use cases

Access

Customer Preferences 115

Forum Information 115

Browse and Select from Catalog 115

Choose Financing Option 115

Notify Customer 115

Perform Account Maintenance Functions

(user provisioning) 115

Place Order 115

Query Inventory 115

Register with Company 115

Send Order to Warehouse 115

portals 18

commerce-enabled portals 18–19, 406

Common Gateway Interface 305

(also see CGI)

Common Object Request Broker Architecture 392

communication

portlet-to-portlet 47

services 44, 47

communities of interest 47

complete portal solution 13

Component

Interaction Diagram 144–148, 150, 191

Model 72–73, 128, 142, 151

Relationship Diagram 144

work product 71, 98, 144

Relationship Diagram 190

component 143

design 95

interactions 71

component-based development 28

Composite patterns 29–30, 34–36, 68, 72, 75–76, 89, 97, 101, 107, 110–113, 142, 154

definition 32

e-Marketplace

See e-Marketplace composite patterns

mappings 97

Runtime pattern 69

Sell-Side Hub

See Sell-Side Hub composite pattern

types 37

using to identify Application patterns 110

Computer Aided

Design 210

Manufacturing 210

Conceptual Operational Model 152

connections 57

management 159

pooling 159

connectors 24

Consolidated View delta use case 215

constraints

configuration 95

operational 95

physical 95

standards 95

system 95

technology 95

consultant partners 12

consumer portal 15, 45

content

aggregation 46, 50

caching 47

delivery services 160

management 13, 16, 43, 50, 89, 414

guidelines 149–150

repositories 390

services 44, 345

support 47

system 143, 334, 337, 339, 341

managing 218, 228

personalized view 218

providers 388

publishing 228

cooperative portlets 418

CORBA

(also see Common Object Request Broker Architecture)

credentials 392, 394

core competencies 6, 58

Corporate Collaboration

functional subsystem 178, 181

use case 174–175, 178, 181

COTS portlet 25

Create

and Deploy Business Processes

delta use case 215

and Manage Business Object

delta use case 215

Content use case 91

ECR delta use case 214

credential-based authentication 305

credit verification and authorization 247

Critical Success Factors 165

CRM 14, 22, 41, 274, 404

functionality 96

portal 15

Cross-Agency

Collaboration

functional subsystem 99, 102

Server 135

logical node 143

Document Management

functional subsystem 99, 102

logical node 143

Information

functional subsystem 99, 102

cross-selling 17, 19

effective 53

CrossWorlds 249

CSV file 281

cultural differences 76

Current System Context work product 85

custom

design 31, 35–36

Customer

Information Service 159

Relationship Management

See CRM

Service functional subsystem 178, 181

customer

care system 369

fulfillment 7

intimacy 51

knowledge 50

mindshare 50

retention 51

satisfaction validation 247

Customizable Reports and Audit Trails

delta use case 215

customization 44, 53, 57

Customize Home Page use case 91

Customized Presentation to Host

self-service application pattern 221–222

Customs Inspection System 143

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