Summary

Today, businesses take a pragmatic view of investments in IT. For IT managers, the key to success is to provide the maximum business value for the minimum cost. To achieve this, IT must align enhanced server-based application development and operations with the needs and priorities of the business. IT must also increase its overall effectiveness and minimize the risks in delivering new projects and applying new technology. Further, IT must gain and maintain control over the increasing complexity of the enterprise enhanced server-based application development environment.

Finally, when faced with productivity challenges to get more with less, leading e-commerce software applications play an integral role in maximizing the business value of your enhanced server-based Web site. By using your enhanced server-based Web site to unify and extend information and business processes to service customers, suppliers, and employees, you can help deliver incremental business value from your Web site. Moving relationships to a personalized and collaborative self-service model enables you to enhance growth, reduce costs, and improve productivity. And, by combining marketing, transaction, and service functions in a single solution, you reduce your overall cost of doing business. Additional efficiencies may be garnered by outsourcing the management and maintenance of your e-commerce solution. Outsourcing can enable you to reduce costs, improve performance, and enhance convenience.