List of Sidebars

Chapter 5: Usability Meets Sociology for Richer Consumer Studies

Short Message Service (SMS)

Chapter 6: Managing the Design of User Interfaces

Product Substitutes

Chapter 7: The One-Row Keyboard—A Case Study in Mobile Text Input

Entering Text with Mobile Phone Keypads: The Multi-tap, T9, and One-Row Methods

Chapter 13: Six Mobile Messages

Excerpts from Focus Group Study Results: Study Conducted in October 2001

Enhancing Your Daily Mobile Communication

Summary Report (Company Confidential)—Phase 2 [Product X]