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Familiarity, 36
Fashion phones, 19
Features, 11-13, 17, 21, 25
critical, 26-29
hierarchical menu for, 251
and low-fidelity prototypes, 179
pressure to increase, 250-252
prioritization of, 260
and UI style, 20, 137
and usability, 26
Federal Express, 233
Field trials:
laboratory studies vs., 224
necessity for, 279
Finland, 114, 171, 285
Finnish, in screen menu, 64, 65
Ford, Henry, 242
Four-finger typing, 164
Fragmentation:
as research theme, 125
of user population, 269-273
Full-window layouts, 54
Functional end-user needs, 97-98
Functionality, 13n.
horizontal/vertical, 174
and usability, 26
Functions:
for multimedia services, 213-214
prioritizing, 269
UI style and, 137
'Funny' phone, 259
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