Index_M


M

Magyar Oil and Gas Company (MOL), 159, 180–181, 183, 184

management

commitment of, 45

of expectations, 236

of information, 238

involvement of, 50–51

of mind-sets, 254–256

of pace and momentum, 176

of people, see people management

performance-oriented, 230–232, see also end-to-end performance management

of relationships, 54–56

of risk, 170–171, 176

of tension, 152–153

transition, 121–126

Margerrison, Russell

on managing prices, 202

and revenue-management system, 204–205

markets, service, 225–230

Mary Kay Cosmetics, 251–252

mergers and acquisitions, 37, 39–40, 249–250

metric(s), 136–146

for building trust, 142–143

cost as, 217, 218

to counteract ‘‘miracles syndrome,’’ 141–142

input, 138

for momentum, 140–141

for motivation, 144–146

outcome, 138–140, 223

output, 138–140, 223

as reality check, 143–144

simplifying, 143

Microsoft, 59

mind-sets, 203–204, 251–256

business models as, 251–253

changing, 253–254

driving growth through, 254–256

managing, 256

‘‘miracles syndrome,’’ 55, 141–142

MOL, seeMagyar Oil and Gas Company

momentum, 52–54, 176

momentum metrics, 140–141

money (as incentive), 147

motivation

for change, 52

for continuing progress, 144–146

incentives for, 146–148

of outsourcing provider, 48, 54

in public sector, 236–237




Outsourcing for Radical Change(c) A Bold Approach to Enterprise Transformation
Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation
ISBN: 0814472184
EAN: 2147483647
Year: 2006
Pages: 135

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