Stakeholder and User Needs
Often, these user needs will be vague and ambiguous. "I need easier ways to understand the status of my inventory" or "I'd like to see a big increase in the productivity of sales order entry," your stakeholder might say. Yet these statements set a most important context for all the activities that follow. Since these needs are so important, we'll spend some significant time and energy trying to understand them. We'll define a stakeholder need as
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