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A Carrot a Day. A Daily Dose of Recognition for Your Employees Authors: Gostick A., Elton Ch. Published year: 2003 Pages: 45-49/371 |
Take recognition to the next level
Send a voice mail or e-mail to your boss, praising a great employee. (Don’t forget to cc the employee.)
“The more you praise and celebrate your life, the more there is in life to celebrate.”
—Oprah Winfrey, celebrity
Celebrating achievements isn’t just a job—it’s a way of life.
As we learn to look for things to celebrate at work, we’ll begin to find them at home and school, in our churches and neighborhoods. We will find ourselves enjoying the moment and developing the same grateful, gracious attitude we’ve so often admired in others.
Miraculously, we find that in seeking to enrich the lives of those around us through celebrations, we have truly enriched our own.
Start new hires off on a good note.
New-employee orientation is the best time, most experts agree, to begin the formal-recognition process. A small award during the first few weeks on the job helps bond a new hire to an organization—and to you, their boss—and helps retain the employee during the stressful training period.
On one survey, 90 percent of people were able to recite their date of hire and the details of their first day on the job. As a boss, you only get one chance at that first day. Make it count! If do you it right, there will be lots of positive days to follow.
“That rabbit’s plum loco!”
—Yosemite Sam, cartoon character
Make a person feel good about making a mistake based on the risk they took with good intentions.
People are afraid to risk in their jobs, primarily because of fear that failure will bring some sort of reprisal or ridicule. When this atmosphere is present, growth and innovation are stunted.
Several years ago, I began giving reward to employees for mistakes. The results were astounding. I found that people were so surprised and emotionally relieved, that many times they actually cried when I gave them the reward. I realized that people didn’t make mistakes on purpose, and that many times the mistakes were in an effort to succeed, or simply trying to navigate uncharted waters.
“It’s gotten so that now an employee, fresh from a major screwup, will sheepishly enter my office and say, ‘I think I need a bonus.’”
— submitted by Jeffrey Gitomer, author of The Sales Bible and Customer Satisfaction is Worthless, Customer Loyalty is Priceless
Watching an award presentation, coworkers can’t help but wonder …
It’s happened to us. Probably to you, too. As you watch an award presentation, you find yourself thinking, “What would they have said about me?” And deep down inside, you know you’d really like to find out.
That’s the power of recognition. It affects everyone in attendance, not just the employee in the spotlight. It gets them thinking and planning. One thing is sure: no one tunes out during a recognition moment.
That’s exactly why it’s the perfect place to talk about your company values. By recognizing very specific employee achievements and showing how they support company goals, you teach employees to think strategically—minus the long, boring speeches. Everything you say during an award presentation is couched in a very personal, emotionally charged context that goes straight to employees’ hearts (where a wallet card or newsletter could never go). And the award itself provides the motivation for employees to go out and get it done.
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A Carrot a Day. A Daily Dose of Recognition for Your Employees Authors: Gostick A., Elton Ch. Published year: 2003 Pages: 45-49/371 |