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A Carrot a Day: A Daily Dose of Recognition for Your Employees - page 154


MAY 28

Choose an award that fits the employee.

WHEN IN DOUBT, ASK

We once met with a company that was considering taking system-wide a seemingly successful sales-performance program they had launched in one division. The winner of the sales contest had been presented with a wonderful trip to an exotic locale. In the course of our work with the firm, we discovered that the man had never taken the trip. Of course, we asked why.

“I’m terrified of flying,” he replied.

A lot of the time, you can avoid problems like this through frequent department walk-throughs and careful observation and listening. But when in doubt about the appropriateness of an award, ask. Ask the employee’s spouse. Ask his coworkers. Ask the employee himself.



MAY 29

“I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit.”

—John F.Kennedy, former president of the United States

HOW WILL YOU BE REMEMBERED?

It’s been said that we should plan our lives in reverse. What we mean is, we should think about what we would want people to say at our funerals and then work on getting there.

With that perspective, you might want to change a few things about how you treat the people around you. Take care to look for the good in people and recognize and reward it. Does that mean you never give anyone bad news or a poor evaluation? Of course not. It means you look for the best first, and when you have to make corrections you do it with dignity and caring. In the long run, it will be remembered in a positive way, no matter the outcome.

Begin today to make time for the important conversations—those that lift, reward and motivate the people around you.



MAY 30

Say it with flowers (a roomful).

100 ROSES!

Want to say congratulations in a spectacular way? Send 100 roses home or to the office to celebrate a promotion or exceptional job. It may sound corny, but we’ve done it and the reaction is SPECTACULAR! It looks great, feels great and smells great—the trifecta of recognition.

There are several online flower brokers that can provide this at affordable prices to create a once-in-a-lifetime experience.



MAY 31

Relaxing with a bucket of balls.

RAGE ON THE RANGE

Nothing releases stress like hitting a bucket of balls on the driving range. Let your employees take out their rage on the range as a reward.

Of course, you don’t want to do it too often or they’ll make their home on the range. Okay, okay We know. That was awful . Turn the page quickly.



Chapter 6: June

JUNE 01

Make an appointment with yourself.

SQUEEZE IT INTO YOUR SCHEDULE

On Monday, write in your day planner that you will publicly recognize someone on your team this week. You can move it to another day, but it has to be completed by Friday.



JUNE 02

“In the most innovative companies, there is a significantly higher volume of thank-yous than in companies of low innovation.”

—Rosabeth Moss Kanter, Harvard Business School professor

RECOGNITION BREEDS INNOVATION

“We’ve found the missing link to innovation! (And, since you’re reading this book, so have you.)

No surprise here—it’s recognition. And it just makes sense, really. People are like wells. When they give and give and give their best ideas, and get little or nothing in return, they run dry. Recognition refreshes an employee’s spirit of innovation and fills them with the desire to give more!

Don’t want to end up a dinosaur in your industry? The key is recognition.