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About This Book
Real World: Helpful Information
Chapter 1: Introduction to Desktop Support
Real World:
Leveraging the Expert User
Chapter 2: Resolving a Service Call
Real World: Your Changing Role
Real World:
Understanding Your End User
Chapter 3: Troubleshooting the Operating System
Real World:
Users May Not Know What to Call Things
Real World:
When Not to Change File Extensions
Chapter 4: Microsoft Outlook and Outlook Express
Real World: Backing Up Outlook
Chapter 5: Supporting Internet Explorer
Real World:
Reclaiming Wasted Space
Chapter 6: Installing and Configuring Office Applications
Real World:
Having the Proper Licenses
Real World:
Allowing Corporate Users to Install Their Own Programs
Chapter 7: Troubleshooting Office Applications
Real World: Saying “I Don’t Know”
Real World: Be Careful Using the Outlook Journal
Real World: Reports and Updates
Chapter 9: Security and Security Permissions
Real World: Share Permissions on Large Networks
Chapter 10: Protecting the Computer
Real World: Driver Updates
Chapter 11: Troubleshooting Application Access on Multiuser, Multiple Boot, and Networked Computers
Real World:
Fast User Switching
Real World: Better Solutions than Multiple Boot
Chapter 12: Resolving Issues with Locally Attached Devices
Real World: Configuring the Computer’s BIOS
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McDst Self-Paced Training Kit (Exam 70-272(c) Supporting Users and Troubleshooting Desktop Applications on a[... ]ystem)
ISBN: N/A
EAN: N/A
Year: 2006
Pages: 237
BUY ON AMAZON
Beginners Guide to DarkBASIC Game Programming (Premier Press Game Development)
Introduction to Computer Programming
Basic Commands, Variables, and Data Types
Basic Graphics Commands
Adding Sound Effects to Your Game
Loading and Saving Information Using Files
Qshell for iSeries
Scripting
The Integrated File System
Scripts - Debugging, Signals, and Traps
Grep
Application Development Tools
Data Structures and Algorithms in Java
Using Objects
Binary Search
The Comparable Interface
Hash Tables
Summary
Service-Oriented Architecture (SOA): Concepts, Technology, and Design
The Evolution of SOA
Message exchange patterns
Metadata exchange
Part III: SOA and Service-Orientation
Service-Oriented Analysis (Part II: Service Modeling)
Python Standard Library (Nutshell Handbooks) with
The gc Module
The xmllib Module
The ConfigParser Module
The imghdr Module
The sunau Module
User Interfaces in C#: Windows Forms and Custom Controls
Modern Controls
MDI Interfaces and Workspaces
Dynamic User Interface
GDI+ Controls
Help and Application-Embedded Support
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