Further Reading


This section lists supplemental readings by objective. Study these sources thoroughly before taking exam 70-272.

Objective 1.1 Office 2003 Editions Resource Kit. (Available online at http://www.microsoft.com/office/ork/2003/default.htm.) This site provides a wealth of information for IT professionals about supporting Office 2003, including the full text of the resource kit.

Microsoft Office System Inside Out, 2003 Edition, by Michael J. Young and Michael Halvorson. This book, which is designed for advanced users, includes information on configuring, supporting, and troubleshooting all the Office applications.

Windows XP Application Compatibility Technologies.” (Available online at http://www.microsoft.com/technet/prodtechnol/winxppro/plan/appcmpxp.mspx.)

Microsoft Office Outlook 2003 Inside Out, by Jim Boyce. This book, which is designed for advanced users, includes information on configuring, supporting, and troubleshooting Outlook 2003.

Objective 1.2 Microsoft Internet Explorer 6 Resource Kit. (Available online at http: //www.microsoft.com/resources/documentation/ie/6/all/reskit/en-us/default.mspx.)

Objective 1.3 “How to Configure Outlook Express for Internet News,” Microsoft Knowledge Base article 171164. (Available online at http://support.microsoft.com/default.aspx?kbid=171164&product=oex.)

How to Configure Outlook Express to Use a Hotmail Account,” Microsoft Knowledge Base article 220852. (Available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;220852.)

How to Upgrade from Outlook Express to Outlook 2002,” Microsoft Knowledge Base article 287073. (Available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;287073.) This article applies to both Outlook 2002 and Outlook 2003.

Objective 1.4 “Microsoft Windows XP Professional Resource Kit Documentation,” by Microsoft Corporation. (Available online at http://www.microsoft.com/resources /documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources /documentation/Windows/XP/all/reskit/en-us/prork_overview.asp.) In particular, look through Chapter 5, “Managing Desktops.”

Description of the Microsoft Windows Registry,” Microsoft Knowledge Base article 256986. (Available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;256986&Product=oex.)

Prevent a Program from Being Displayed in the Most Frequently Used Programs List in Windows XP,” Microsoft Knowledge Base article 284198. (Available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;284198&Product=winxp.)

How to Change the Behavior of Taskbar Grouping,” Microsoft Knowledge Base article 281628. (Available online at http://support.microsoft.com/default.aspx?scid=kb;en-us;281628&Product=winxp.)




McDst Self-Paced Training Kit (Exam 70-272(c) Supporting Users and Troubleshooting Desktop Applications on a[... ]ystem)
McDst Self-Paced Training Kit (Exam 70-272(c) Supporting Users and Troubleshooting Desktop Applications on a[... ]ystem)
ISBN: N/A
EAN: N/A
Year: 2006
Pages: 237

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