Intended Audience

This book was developed for information technology (IT) professionals who plan to take the related Microsoft Certified Professional exam 70-271, Supporting Users and Troubleshooting a Microsoft Windows XP Operating System. It was also developed for IT professionals who run Windows XP Professional in a corporate or small business environment or run Windows XP Home Edition in a home environment.

Note

Exam skills are subject to change without prior notice and at the sole discretion of Microsoft.