List of Sidebars


About This Book

Real World—Helpful Information

Chapter 1: Introduction to Desktop Support

Why This Chapter Matters
Real World—Leveraging the Expert User
Real World—Your Changing Role

Chapter 2: Installing Windows XP

Why This Chapter Matters
Real World—When Not to Upgrade

Chapter 3: Supporting Local Users and Groups

Why This Chapter Matters
Real World—Creating Strong Passwords

Chapter 4: Supporting the Windows Desktop

Why This Chapter Matters
Real World—Users May Not Know What to Call Things

Chapter 5: Supporting Windows XP File and Folder Access

Why This Chapter Matters
Real World—Share Permissions on Large Networks

Chapter 6: Installing and Managing Hardware

Why This Chapter Matters

Chapter 7: Supporting Display Devices, I/O Devices, and ACPI

Why This Chapter Matters
Real World—Configuring Power Options

Chapter 8: Supporting Storage Devices in Windows XP

Why This Chapter Matters
Real World—Autochk.exe and Chkntfs.exe

Chapter 9: Managing Local and Network Printers

Why This Chapter Matters

Chapter 10: Supporting Network Connectivity

Why This Chapter Matters
Real World—Dealing with Name Resolution

Chapter 11: Supporting Internet Explorer in Windows XP

Why This Chapter Matters

Chapter 12: Monitoring System Performance in Windows XP

Why This Chapter Matters
Real World—Establishing a Baseline of Performance Data




MCDST Self-Paced Training Exam 70-271(c) Supporting Users and Troubleshooting a Micro[... ]ystem
MCDST Self-Paced Training Exam 70-271(c) Supporting Users and Troubleshooting a Micro[... ]ystem
ISBN: N/A
EAN: N/A
Year: 2006
Pages: 195

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