In very small organizations, migration is a solo activity. But in medium and larger organizations, a team approach to the migration is essential to success. If your employer believes that you can conduct an Exchange migration all by yourself or if you believe this, expectations need to be adjusted. Table 14-1 describes the individuals who should be involved in the migration and their corresponding duties.
Job Title | Migration Duties |
---|---|
System architect | Coordinates the design, testing, and implementation of Exchange at each site. |
Hardware installation and support personnel | Upgrades server and client computers. |
Windows NT Server and Exchange Server administrator | Keeps the servers running and backed up. Performs the migration tasks of moving information to the Exchange 2003 platform. |
Desktop support staff | Solves client problems, such as creating new Outlook profiles. |
Help desk support staff | Trains the support staff on new features of Outlook and Exchange and offers the first line telephone support. |
User trainer | Performs training of end users. |
Testing and implementation specialist | Tests the migration plan, and documents problems and methods. |
Coexistence specialist | Understands the existing system and how it interacts with Exchange Server 2003. |
As you can see from Table 14-1, your migration team must handle many functions. The team needs to communicate well and work together to get the migration done on schedule and according to plan. Again, planning is the key.