Conclusion

Chapter 9 - Electronic Government in Japan: IT Utilization Status of Local Governments
Managing IT in Government, Business & Communities
by Gerry Gingrich (ed)
Idea Group Publishing 2003

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Although as a whole, prefectures and government-designated cities are working to digitalize internal organizations and services for residents, fewer local governments have started to work on digitalization.

However, some of them have started advanced digitalization measures. These advanced groups will blaze a path for other local governments. Attitudes of corporate members from top management to general employees are influential factors in the digitalization of local governments. Therefore, it is necessary to raise consciousness and increase the staff's motivation.

In realizing the goal of electronic local governments in the future, financial difficulty is the biggest impediment. It will be necessary to reduce the costs of existing information systems and shift funds to IT investment. Many local governments said that software-related issues are more serious than simple hardware-related issues, such as lack of communications equipment. It will be necessary to induce the top-level management, such as the CIOs, as well as individual division managers, to take organization-wide measures towards digitalization.

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