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Installing an Intercom


Installing an Intercom

An intercom can provide a home’s occupants with the convenience of being able to speak to each another without having to share the same space or shout at each other. Intercom systems are fairly common in new upscale homes and are a feature homeowners generally like.

There are three basic types of intercom systems:

  • Independent intercoms   These types of intercom systems are not interconnected into another system, although they may use existing wiring in a home to communicate. Independent intercoms can be installed using three forms of communications:

    • HomePNA intercoms   These types of independent intercoms communicate through a home’s existing telephone wires and the users speak through standard telephone handsets. The intercom action is started by pressing a certain sequence of keys or the number of a special station number on a standard telephone. These systems, like the doorway system shown in Figure 27-15, allow a person arriving at a home’s doorway to place a telephone call into the home and ring the phones with a unique ring. This provides both security and convenience to homeowners.


      Figure 27-15: A doorway telephone intercom unit

    • PLC intercoms   These types of intercoms communicate over AC electrical lines and operate in a similar fashion to HomePNA intercoms. However, PLC intercoms can cause potential problems with other PLC systems, such as lighting controls and PLC-based computer networks. For this reason, this type of intercom system isn’t recommended if other PLC systems are in use.

    • Wireless intercoms   Wireless independent intercom systems are essentially room-to-room systems, such as baby monitors and tabletop or wall-mounted units. These units use ultra high frequency (UHF) or very high frequency (VHF) radio frequency (RF) signaling and work on the same principles as a walkie-talkie. Some wireless intercoms also offer the capability to encrypt transmission to prevent exterior interception. Keep in mind that many intercoms advertised as “wireless” are, in fact, PLC systems.

    • Stand-alone intercoms   Stand-alone intercoms are self-contained systems that communicate over their own dedicated wiring. These types of systems have been, and still are, somewhat popular in homes. In addition to allowing a home’s occupants to communicate room-to-room, they can also include doorway units and master unit options that can include a radio receiver and a tape or a CD player that plays music throughout the intercom system stations . Figure 27-16 shows a fully featured stand-alone intercom master unit.

      click to expand
      Figure 27-16: A stand-alone intercom master unit with a CD player

Photo courtesy of Broan-Nutone.

Note 

Some homeowners prefer to use standard telephones throughout their home and install a stand-alone intercom system.

  • Telephone-based intercoms   Using the existing or standard telephone wiring and standard phones in a home, a doorbell intercom unit, like the one shown in Figure 27-17, can be installed to enable the doorbell unit to ring a unique ring throughout the home on standard telephones and provide intercom service between the door and the telephones.

    click to expand
    Figure 27-17: A door intercom that connects into a home’s telephone system

Photo courtesy of LocalPlex.



Chapter Review

The design process for residential telephone systems includes telecommunication wiring schemes, outlet boxes, wire termination, jacks , punchdown blocks, patch panels, wire identification and labeling, and telephone key sets. Telephone wiring is installed using either series wiring or star/home run wiring, but star/home run wiring is preferred.

The telephone wiring inside a home is the responsibility of the homeowner . It is important to use only category verified wiring that meets or exceeds industry, fire, electrical, and materials specifications and standards, and local building codes. Current industry standards specify a minimum of UTP Cat 3 wiring. However, most new construction installs Cat 5e wiring.

There are four basic elements to a home telephone system: structured wiring, outlet jacks, punchdown or distribution blocks, and phone devices. Wiring installed by the telephone company can include 25-pair cable, satin cord , or four-conductor station wire.

Structured wiring support for a telephone system must address standard phone outlet wiring, structured wiring cable, punchdown/distribution blocks, and connections to the demarc.

Modular jacks are common in most existing homes . This type of jack is surface mounted and provides connection for up to two communication lines on a single jack. Flush-mounted wall outlet jacks are more common in newer homes.

A KSU-based telephone system has its own separate controller that provides many of the same Telco subscriber services to the telephones in the home. The features provided by a residential KSU system include the capability to connect to standard telephones, voice-messaging (voicemail), station-to-station intercom support, auto-attendant, music-on-hold , caller ID, and, in many cases, support for a door intercom. A KSU telephone system is preprogrammed with its basic functions. To add additional phones or features, some adjustments may be required to the KSU’s programming. Prior to beginning any programming or station configuration changes, you should summarize the system’s features on a worksheet that documents the number of telephones to be installed and the features available to each telephone. A worksheet should be used to record the KSU system’s features desired by the homeowners.

There are three basic types of intercom systems: independent intercoms, stand-alone, and telephone-based intercoms. The most common types of independent intercoms are: HomePNA intercoms, PLC intercoms, and wireless intercoms. Stand-alone intercoms are self-contained systems that communicate over dedicated wiring. Telephone-based intercoms allow for intercom service between the doorbell and the house telephones.

Questions

  1. Under a structured wiring approach, telephone systems should be installed using what wiring scheme?

    1. Series

    2. Bus

    3. Ring

    4. Star

  2. What device is placed at the center of the structured wiring for a telephone system?

    1. RJ-11 outlet

    2. Distribution panel

    3. Demarc

    4. Telephone key set

  3. Virtually all household wiring standards require the use of what type of wiring?

    1. Cat 3

    2. UL Category verified

    3. Riser

    4. Plenum

  4. A type of telephone system that is implemented on a central control unit that supports standard telephones or proprietary phones is a/an:

    1. Intercom

    2. KSU

    3. Telco

    4. Wireless

  5. Which of the following is not a type of intercom system?

    1. Stand-alone

    2. Independent

    3. Telephone-based

    4. KSU

  6. Which of the following should be done before making any programming changes to a KSU system? (There may be more than one answer.)

    1. Complete features worksheet

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      Interview homeowners

    3. Program telephone

    4. Remove default programming

  7. What cable is typically used to connect a telephone key set to a wall outlet?

    1. Station wire

    2. Coaxial cable

    3. Satin cord

    4. Zip wire

  8. Which of the following is not a type of outlet jack commonly associated with telephone connections?

    1. F-type

    2. Modular

    3. Face plate

    4. Inline

  9. What do the terms Tip and Ring refer to?

    1. Incoming signal and bell

    2. Positive and negative

    3. Ring and busy tones

    4. Dial and busy tones

  10. How many phone lines can be supported by a single run of Cat 3 or Cat 5 cable?

    1. Two

    2. Three

    3. Four

    4. Six

Answers

  1. D. Structured wiring is installed using a star topology. The other choices listed can be used for data networks, but aren’t recommended for residential wiring.

  2. B. The other choices listed should be configured as satellites from the distribution panel.

  3. B. Category verified cable has been tested and certified to meet residential cable standards. The other choices listed represent residential cable types or characteristics.

  4. B. A KSU is a central controller device that supports the functions of the telephone units connected to it.

  5. D. A KSU is a type of telephone system. The other choices are all types of intercoms.

  6. A and B. Prior to making any programming changes to a KSU, you should interview the homeowners and record their desires on a KSU system worksheet that includes the features of the master unit and each of the telephones.

  7. C. This flexible pre-configured wire is the common standard for outlet-to-station connections. Station wire, if used, is used for horizontal cabling; coaxial cable is rarely used in voice applications (although it could be); and zip wire is absolutely not voice system wiring.

  8. A. F-type connectors are associated with coaxial cabling. Inline, though not mentioned in the chapter, is used to connect two RJ-11 connectors together.

  9. B. At one time, these terms may have had other purposes, but today they represent only positive and negative voltage.

  10. C. A four-pair UTP cable is able to support as many as four phone lines.