Table of Contents

the lean six sigma pocket toolbook: a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity
by Michael L. George et al.  ISBN:0071441190
McGraw-Hill © 2005 (288 pages)

Packed with detailed examples and step-by-step instructions, this handy reference guide blends Lean and Six Sigma tools and concepts to provide expert advice on how to determine which tool within a "family" is best for different purposes.

Table of Contents
The Lean Six Sigma Pocket Toolbook—A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity
Chapter 1 - Using DMAIC to Improve Speed, Quality, and Cost
Chapter 2 - Working with Ideas
Chapter 3 - Value Stream Mapping and Process Flow Tools
Chapter 4 - Voice of the Customer (VOC)
Chapter 5 - Data Collection
Chapter 6 - Descriptive Statistics and Data Displays
Chapter 7 - Variation Analysis
Chapter 8 - Identifying and Verifying Causes
Chapter 9 - Reducing Lead Time and Non-Value-Add Cost
Chapter 10 - Complexity Value Stream Mapping and Complexity Analysis
Chapter 11 - Selecting and Testing Solutions
List of Examples

The Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference provides:

  • Analyses of nearly 100 tools and methodologies--from DMAIC and Pull Systems to Control Charts and Pareto Charts
  • Detailed explanations of each tool to help you know how, when, and why to use it for maximum efficacy
  • Sections for each tool explaining how to create it, how to interpret what you find, and expert tips

Lean Six Sigma is today's leading technique to maximize production efficiency and maintain control over each step in the managerial process. With The Lean Six Sigma Pocket Toolbook, you'll discover how to propel your organization to new levels of competitive success--one tool at a time.

The Lean Six Sigma Pocket Toolbook—A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity

Michael L. George

David Rowlands

Mark Price

John Maxey

Paul Jaminet

Kimberly Watson-Hemphill

Chuck Cox


The McGraw-Hill Companies

Copyright © 2005 George Group.

All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.

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—From a Declaration of Principles jointly adopted by a Committee of the American Bar Association and a Committee of Publishers

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It takes a lot of expertise to make a book like this a reality. We'd like to thank Malcolm Upton, Bill Kastle, Kim Bruce, Stephen Wilson, and everyone else at George Group who lent their expertise. Writing, editorial, and layout kudos to Sue Reynard; expert proofing courtesy of Brenda Quinn; graphics support by Lawson Communications.

This book is printed on recycled, acid-free paper containing a minimum of 50% recycled de-inked fiber

About the Author

Michael L. George is the chairman of George Group, the leading global Lean Six Sigma consultancy, and the author of Six Sigma and Lean Six Sigma for Service.
David Rowland is vice president of Lean Six Sigma for the North American Solutions Group, a division of Xerox, and coauthor of What is Lean Six Sigma?
Mark Price is a vice president with George Group and has helped guide Lean Six Sigma initiatives at major corporations.
John Maxey is a director and Master Black Belt at George Group and the lead author for their Black Belt curriculum.