About the Lead Authors

David A. Francis (PMP) has been a Project Manager and Business Analyst for more than 10 years and has worked as a consultant, instructor, and writer for the analysis, design, development, and implementation of complex projects. He has assessed and documented business requirements, prioritized modifications, scheduled and coordinated resources while being responsible for the entire project lifecycle from inception to completion. Projects have included working with clients such as Dow Chemical, EDS, Cisco Systems, SBC, and Simon Property Management. He has also assisted in the development of proposals for organizations such as the Homeland Security TASC force.

Mr. Francis is a Project Management Instructor at Indiana Institute of Technology and adjunct faculty member at Indiana University Purdue University Indianapolis. He has served as the Director of Education for the Project Management Institute (PMI) Central Indiana Chapter and is a PMI Registered Education Provider. He has provided curriculum development and delivery of Project Management educational programs to more than 1,000 students and for clients including Eli Lilly Company, Ameritech, Covance, Vifi, Conseco Insurance, and re:Member Data Services. He has also developed and taught numerous PMP certification classes and frequently sponsors new PMP study groups and programs.

Career highlights include telecommunications, utilities, supervisory management, marketing, and customer service. His educational background includes an MBA from Butler University and a BA from Indiana University. Certifications include Project Management Professional Certification (PMP), IT Programming Competency Certification, Microsoft Office Suite Certification, Project Management Certification (IUPUI), and Microsoft Project Software Certification.

Professional affiliations have included the American Society for Training and Development (ASTD), The Project Management Institute (PMI), The Organizational Effectiveness Institute, Center for Business Partnerships, Association of Quality and Participation (AQP), Indianapolis Business and Professional Exchange, Central Indiana Quality Leadership Forum (IQLF), Indiana Quality, Productivity and Involvement Council (IQPIC), Indianapolis Ambassadors, Toastmasters, and the Indiana Labor Management Council.

Mr. Francis provides consulting, training, and development through his company, The Project Management Company (www.ProjectManagementCompany.com), and can be contacted at [e-mail].

Gregory M. Horine (PMP, CCP) is a certified information technology professional with more than 14 years of consulting experience. His "real world" knowledge has been gained by working in a wide array of industries, including 7 years in the Life Sciences industry. His primary areas of professional expertise include

• Project management and leadership

• Enterprise solution development

• Business systems analysis

• Quality assurance and validation

• Software development

• Package implementation and integration

• Data analysis and transformation

In addition, Mr. Horine holds a master's degree in Computer Science from Ball State University, and a bachelor's degree in both Marketing and Computer Science from Anderson College.

Through his "servant leadership" approach, Mr. Horine has established a track record of empowering his teammates, improving project communications, overcoming technical and political obstacles, and successfully completing projects that meet the targeted objectives.

When not engaged in professional endeavors or helping managers prepare for the PMP exam, Mr. Horine hones his project management skills at home with his lovely wife, Mayme, and his five special children: Michael, Victoria, Alex, Luke, and Elayna.