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WE WANT TO HEAR FROM YOU

WE WANT TO HEAR FROM YOU!

As the reader of this book, you are our most important critic and commentator. We value your opinion and want to know what we're doing right, what we could do better, what areas you'd like to see us publish in, and any other words of wisdom you're willing to pass our way.

As an associate publisher for Que, I welcome your comments. You can email or write me directly to let me know what you did or didn't like about this bookas well as what we can do to make our books better.

Please note that I cannot help you with technical problems related to the topic of this book. We do have a User Services group , however, where I will forward specific technical questions related to the book.

When you write, please be sure to include this book's title and author as well as your name , email address, and phone number. I will carefully review your comments and share them with the author and editors who worked on the book.

Email:	feedback@quepublishing.com
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INTRODUCTION

The first time you heard someone talking about their "BlackBerry," you were probably pretty confused . You could tell, however, that they were excited about it and before long you were sitting there next to them getting a first-hand demonstration. Then, even though you didn't fully understand it, you were trying to explain to your boss how this "BlackBerry" thing worked and trying to get one for yourself. Am I right?

The BlackBerry handhelds just seem to have that effect on people. They are stylish, sophisticated, and best of all, somehow get your email onto them in a way that makes you not miss your desktop email client.

I know. That was me once, too.

So now you have one or maybe you are trying to learn more so you can get your own handheld. Whatever the case may be, let me say "Thanks!" for taking the time to look at this book. I truly hope that it helps you to make the most of your handheld.

ABOUT THIS BOOK

This book is organized into chapters that each cover roughly one application or topic area of the BlackBerry software. While there are some interrelated portions, feel free to skip ahead to a chapter that you are particularly interested in, or maybe a specific topic you just have a question about.

If you have never used a BlackBerry handheld before, please make sure that you read Chapter 2, "Interacting with Your BlackBerry Handheld," before any of the chapters on the handheld software. The rest of the book will use phrases such as "Select the field Name " or "Click the New menu item," and Chapter 2 lays the foundation on how to perform these common operations.

WHICH VERSIONS ARE SUPPORTED

When I started writing this book, the 7100 series handhelds were not yet released. As a result, the 7200 series handhelds were chosen as the newest yet most representative of the handheld models available. For this reason, the majority of the figures show a 7200 handheld.

This book then is based on the 3.7 version of the handheld software. 3.7 is the version most color handhelds use and is not significantly different than the previous version, 3.6, which most of the monochrome handhelds used.

During the writing of this book, the 7100 series handhelds came out with version 4.0 of the handheld software. Version 4.0 introduces some new features as well as adds support for the new 7100 series handhelds. These new features are covered in sections that specifically indicate that they are part of the new version 4.0 handheld software. In addition, the 7100 series handhelds behave a little differently than the other handheld models available in some areas. These differences are often noted in special notes. When something works in a different way on a model 7100 handheld, I say so.

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