B.9. Trouble-Ticket Trackers


These are more oriented toward help desk ticket tracking than software bug tracking. You'll probably do better with a regular bug tracker, but these are listed for the sake of completeness, and because there could conceivably be unusual projects for which a trouble-ticket system might be more appropriate than a traditional bug tracker.


WebCall

http://myrapid.com/webcall/


Teacup

http://www.altara.org/teacup.html. (Teacup doesn't appear to be under active development anymore, but the downloads are still available. Note that it has both web and email interfaces.)



Producing Open Source Software
Producing Open Source Software: How to Run a Successful Free Software Project
ISBN: 0596007590
EAN: 2147483647
Year: 2004
Pages: 137
Authors: Karl Fogel

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