Recap and IM Action Plan

1. Once you uncover the extent of your employees’ IM use, it’s time to get to work developing a strategic IM management plan.

2. Form a comprehensive IM risk management, compliance, and litigation response team to evaluate workplace risks; to structure policy so it meets the organization’s legal, regulatory, technological, and security needs; and to coordinate this policy with human resources, records management, and employee training needs.

3. Have a senior executive champion your organization’s IM risk management program.