Conduct an Internal Audit to Determine How Widespread Instant Messaging Use Is

In addition to using technology to detect the presence of personal IM, you may want to conduct an internal audit, or risk assessment survey, among employees. Your survey will reveal how many employees are accessing public IM networks, as well as provide you with valuable insights into employees’ awareness of and attitudes toward the organization’s electronic risks, rules, policies, and procedures.

Your survey findings will enable you to draft IM policy and offer employee training programs that truly meet the specific needs of your staff, organization, and industry.