Galvin, William, 106
Gartner, Group, 3–4, 30
gateway IM technology, 20, 34– 35, 82, 87, 100, 126, 135– 136, 180
General Nutrition Corporation, 111
gossip, 64, 79, 85, 103
Gramm-Leach-Bliley Act (GLBA), 139