Chapter 17


  1. Elliot Blair Smith, ‘‘Wall St. Bloodhounds Track Instant Messages for Clues,’’ USA Today (September 18, 2003), B1.

  2. Jenny Anderson, ‘‘Regulators to Banks: We Get IMs,’’ New York Post (June 2003).

  3. Ron Anderson, ‘‘There’s More to IM Logging Than You Think,’’ Network Computing (July 10, 2003), 23.

  4. Laura MacInnis, ‘‘NASD Advises Brokers to Monitor Instant Messages,’’ Forbes.com (June 18, 2003), www.forbes.com/markets/newswire/2003/06/18/rtr1004451.html .

  5. Elliott Blair Smith, ‘‘Wall St. Bloodhounds Track Instant Messages for Clues,’’ USA Today (September 18, 2003), B1.

  6. Communicator Inc. Press Release, ‘‘New Instant Messaging Regulations to Take Hold on Wall Street,’’ Business Wire (April 30, 2003).

  7. SEC 17 CFR 240 17a-4. See also Nancy Flynn and Randolph Kahn, Esq., E-Mail Rules, New York, AMACOM, 2003.

  8. Mark Berniker, ‘‘NASD: Yes, Securities Firms Need to Retain IM,’’ InstantMessagingPlanet.com (June 19, 2003), www.instantmessagingplanet.com/enterprise/print.php/2225031.

  9. Christopher Saunders, ‘‘Pushing for IM Interop in the Finance World,’’ InstantMessagingPlanet.com (September 2, 2003), www.instantmessagingplanet.com/enterprise/article.php/3071501 .

  10. Jane Black, ‘‘Why Offices Are Now Open Secrets,’’ Business-Week Online (September 16, 2003), www.businessweek.com/print/technology/content/sep2003/tc20030916_1563_tc129 .

  11. Nicholas Varchaver, ‘‘The Perils of E-Mail,’’ Fortune ( February 17, 2003), 96.




Instant Messaging Rules. A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication
Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication
ISBN: 0814472532
EAN: 2147483647
Year: 2003
Pages: 241
Authors: Nancy Flynn

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