IM Rule 14: Don t Allow IT (or Legal, Records Management, or Human Resources) to Dictate Your Instant Messaging Management Solution. Work as a Team.


IM Rule # 14: Don’t Allow IT (or Legal, Records Management, or Human Resources) to Dictate Your Instant Messaging Management Solution. Work as a Team.

Do not assign the technology department sole responsibility for developing and implementing your strategic IM program. Allow IT to determine how long IM is stored on the system and you may expose your organization to legal challenges from litigators who claim your record retention decisions are driven by technology, not by the law. Instead, have your chief information officer work together with legal, compliance, records management, and HR professionals to develop and implement a strategic IM program— complete with clear retention, deletion, discovery, and litigation response rules—that meets the specific needs of your organization and employees. [4]

[4]Nancy Flynn and Randolph Kahn, Esq., E-Mail Rules, New York, AMACOM, 2003.




Instant Messaging Rules. A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication
Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication
ISBN: 0814472532
EAN: 2147483647
Year: 2003
Pages: 241
Authors: Nancy Flynn

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