IM Rule 7: Act Now to Uncover Unauthorized Instant Messaging Use.

IM Rule # 7: Act Now to Uncover Unauthorized Instant Messaging Use.

To help get a grip on unauthorized IM use, test your network for the presence of consumer-grade IM clients. Also consider conducting an internal survey to determine the level and type of IM communications your employees are engaged in. Your survey findings will help you draft IM policies and develop employee training programs that truly meet the needs of your organization.