Troubleshooting

Saving Templates

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I would like to save my templates to a network file share so that all my coworkers can access them. But when I specify Outlook Template as the type of file I want to create, Outlook defaults to my Templates folder. Do I have to save the templates there?

No, you don't have to save the templates in your Templates folder. However, if you save them in another location, you cannot access them through File, New, Choose Form because they won't be listed under User Templates in File System. You can, however, access each one directly by double-clicking on the template file.

Insufficient Permissions

I'm trying to use an email template that a coworker created. When I try to send the template, I receive a message about not having enough permission to send the message on behalf of the specified user. What am I doing wrong?

Your coworker probably created the template and filled out the FROM field. If you try to send an email message with someone else as the sender, you'll receive this error unless you have Send As or Send on Behalf of permissions on your coworker's account through Exchange Server. You should clear the FROM field and save over the previous template. Subsequent attempts to use the template should be error-free.



Special Edition Using Microsoft Office Outlook 2003
Special Edition Using Microsoft Office Outlook 2003
ISBN: 0789729563
EAN: 2147483647
Year: 2003
Pages: 426

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