Troubleshooting

Reconnecting Journal Entries to Contacts

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I imported the contents of my old .pst into my new .pst and the journal entries no longer show up under the Activities tab for my contacts. Why is that, and can I fix it without opening each journal item and selecting the contact?

Your first mistake was using Import. Use File, Open, Outlook Data File to open your old .psts, and then move the contents to the new personal folders.

Importing from or exporting to a .pst file breaks all the links between Microsoft Outlook items and related contacts because it creates new items. Moving items within a mailbox doesn't break the links because you aren't creating new items, you're just moving them.

After you import items, Outlook doesn't provide a method to reconnect the links to their related contact items, other than to reenter the contact names in the Contacts box.

You have two options. The first is to start over and delete the imported items, open the .pst, and move the items to your current .pst. Deleting the imported entries isn't difficult. You must create a view that shows all items and add, and then sort by, the Modified Date field. The imported items will have the same modified date and you can select and then delete them. You must do this for both the Journal and Contacts folders. Then move the items to the current .pst.

However, if it isn't possible to move the original items, you can use a VBA macro to repair the links for most of your contacts. If you don't known how to write VBA code, that's not a problem either; a subroutine named ReconnectLinks is available online. Look for a link to it at http://www.slipstick.com/addins/journal.htm.

You might need to update some entries the old-fashioned way by typing in their names, but the majority of the links can be fixed using VBA.

Prevent Changes to Automatic Journaling Settings

I share my computer with another person and I want to automatically journal all my email, but he doesn't. We have our own profiles in Outlook. How can I prevent him from changing my options?

The easiest way to make everyone happy is to give him his own Windows user account. This isn't always the most convenient method and there are many good reasons why some people don't want separate user profiles. However, as you've discovered, many settings within Outlook are specific to the user account, not Outlook profile specific, and this is one of them.

Not all is lost, however. You can edit the Registry to hide any entry in the Automatically Record These Items list. Open the Registry Editor to HKEY_CURRENT_USER\Software\Microsoft\Shared Tools\Outlook\Journaling\E-mail Message. If the AutoJournaled value exists, change it to 0; otherwise, create a new DWORD named AutoJournaled with a value of 0.

Now open the Journal Options dialog box. Email Message is removed from the Automatically Record These Items list, and as long as the JournalByContact value is set to 1, email for the checked contacts is journaled.

This stops others only from disabling the settings using the Journal Options dialog box. You can't prevent them from editing the Registry to disable automatic journaling.



Special Edition Using Microsoft Office Outlook 2003
Special Edition Using Microsoft Office Outlook 2003
ISBN: 0789729563
EAN: 2147483647
Year: 2003
Pages: 426

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