Pause For Reflection

• What structures get in the way of your organisation accessing and making the most of its knowledge?

• What new knowledge roles have emerged in your organisation? How do you see these developing over the next 3–5 years?

• How might you weave some of the material in this chapter into learning and development resources for managers?

• How can HR help line managers, as well as others within the organisation, to think about some of the emerging knowledge roles in the future?