Obsolescence, 141
Online learning, 118
Open-plan offices, 54
Operational level knowledge, 14
Organisational size, 66
Organisational structures, 11, 48–9, 61–6, 85, 86
boundaryless organisations, 62–4
cosmopolitan mindset, 65
diverse structures, 63
hierarchical structure, 61–2
integrated network structure, 62
multiple alliances, 65
multiple centres, 63
Oxfam GB, 101–7