The Three Rules Of Knowledge Management


The use of rules, supported by anecdotes or stories, based on a succinct encapsulation of common sense or common values has a strong tradition in human thinking and communication. The Sermon on the Mount and the American Declaration of Independence are both examples of a set of rules or principles against which events in an as yet uncertain future can be tested. The form is useful but it is always in danger of trivialisation through oversimplistic formularisation, or the codification of a flexible principle into a doctrinally rigid commandment. The following rules are offered in the spirit of gaining understanding while acknowledging the danger of such formulation. Each rule has implications for the design of knowledge management systems, and for the process of knowledge audit or mapping; an organic approach to which, will be described later. The rules arise from the author’s experience, have been validated with other practitioners and have not been substantially challenged since their formulation in 1998.




Managing the Knowledge - HR's Strategic Role
Managing for Knowledge: HRs Strategic Role
ISBN: 0750655666
EAN: 2147483647
Year: 2003
Pages: 175

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