P

packet attacks, 130. See also DoS

packet floods, 130. See also DoS

packet loss, 124

packets

ACK, 3941

FIN, 3940

fragmentation, 137

ICMP, 3337

malformed , 136137

priorities, 135

RST, 3941

RTP, 6466, 471480

SYN, 3941

TCP, 3941, 137

UDP, 137

Wireshark packet sniffer, 158, 159

Paglee, Charlie, 352

PARTNER MAIL System, 315

passwords

Asterisk, 343348

Communication Manager IP PBXs, 312, 313318

cracking in SIP messages, 174177

gateways, 313

PBXs, 312, 313318

SIP phones, 186

VoIP web logins, 20, 22

patch management

ACM, 309310

CCM, 243244

PBXs

ACM IP, 286287

Asterisk IP, 324325, 329332, 492500

Communication Manager IP, 312, 313318

denial of service testing against, 139141

firewalls, 286287

passwords, 312, 313318

remote access, 311313

PC/softphone, 151152

people

identifying via public websites , 1112

job listings, 1314

mailing lists, 1920

phone numbers /extensions, 1417

resumes, 1819

tech support personnel, 1213

Phenoelit site, 42

phishing attacks, 454, 505516

phone calls. See calls

phone conversations. See conversations

phone numbers. See also calls

Google searches of, 1417

harvesting , 149, 158159

phones. See also hard phones; softphones

Asterisk, 344345

Cisco, 207210

compromising , 151

denial of service testing against, 139141

firmware loads, 319

Google hacking, 25

hardening, 136

passwords, 344345

poor local protections , 318319

restricting local configuration of, 319320

SIP. See SIP phones

Snom, 2122, 151, 334335

Wi-Fi, 353

Ping Sweep tool, 3536

ping sweeps , 3337

ping tool, 32

pinging

ARP, 3839

described, 33

ICMP, 3337

Pingtel SIP Softphone, 375383

Polycom SoundPoint phones, 21

port scanning, 4347

ACM, 265287

Asterisk systems, 327338

CCM, 224236

countermeasures, 47

enumeration and, 47

overview, 4344

TCP SYN scans , 4447

UDP scans, 4447

port sweeps, 35

ports

application, 339340

Asterisk, 338

banner grabbing , 6673

community, 155

comprehensive list of, 43

promiscuous, 155

RFC, 47

scanning. See port scanning

security of, 183, 246

SNMP, 42

states, 4546

switch, 154

TCP, 35, 4347, 265287

TFTP, 35

trunk, 247

UDP, 4347, 265287

press releases, 18

privacy issues, 148149

private VLANs (PVLANS), 155

profiling. See footprinting

programs. See applications

promiscuous ports, 155

PROTOS project, 371

PROTOS tool, 375383, 385

proxies. See SIP proxies

proxy server, 57

PSH flag, 39

PSTN (Public Switched Telephone Network), 426, 490

PVLANS (private VLANS), 155