Machiavelli, Niccol 113–16
management information systems see MIS
manuscript illumination 134
market compression 118–21
market consolidation 126
market differentiation 14, 34
market niche 119, 166
market segment 119–20, 123, 148, 166–7
marketing communications 130, 153, 164
mass communications 39
McDonald's 172
Medformation.com 199
medieval builders 30–1, 71–3
medieval guilds 87–9, 93
mergers and acquisitions 113
Microsoft 144, 127
Microsoft Money 48
Microsoft NetMeeting 140
Microsoft Office 38
Microsoft Project 71
Microsoft Windows 31, 36, 38, 96, 100, 116
Middle Ages 1, 21, 22, 28, 30, 36, 38, 52, 57, 87, 89, 96, 109–10, 116, 123, 125, 126, 129, 131, 142, 176, 179
millennium generation 148
MIS 99–100
Misys International Banking Systems 13
MIT Media Lab 45
mobile banking 25
mobile phone 47
Moore, Gordon 53
Moore's Law 53