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Thinking Beyond Technology: Creating New Value in Business

ISBN: 1403902550
EAN: 2147483647

Year: 2002
Pages: 77

Authors: Joseph A. DiVanna

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• Table of Contents
• BackCover
• Thinking Beyond Technology - Creating New Value in Business
• Preface
• Introduction
• Chapter 1: Technology Evolution, Invention and Transformation
• The Challenges of Technology
• Technology s Value Proposition
• Technology s Applied Value
• 1.1 Technology Invention from Medieval Agriculture to Computer Chip
• 1.2 Technology Acceptance and the Establishment of the Technoclass
• 1.3 Migration from Mainframe to Personal Computer
• 1.4 The Intent of Technology
• 1.5 Contemporary Technology Transformation
• 1.6 Technology s Global Challenge
• Chapter 2: The Timeless Behaviours of Corporate Bureaucracies
• The Nature of Bureaucracies
• 2.1 The Lost Art of Project Management
• 2.2 Technology and the Control of Information
• 2.3 Modern People and Dated Skills
• 2.4 Business Processes: The New Medieval Guilds
• 2.5 The Golden Age of Software
• 2.6 The Labour Shortages from the Black Death to High-tech Skills
• 2.7 Bloodletting the Bad Humours and Corporate Downsizing
• 2.8 Machiavelli and the Sport of Mergers and Acquisitions
• 2.9 Computer Viruses and The Black Plague
• Chapter 3: Disintermediation
• The Death of Distance Means that You are Now a Producer in a World Market
• 3.1 Microsoft, the New Medici Merchants
• 3.2 The Internet and the New Revolution of Communications
• 3.3 Changing the Boundaries of Geography-free Business
• 3.4 Collaboration and the New Global Marketplace
• 3.5 Business Taxation and the Role of Governments
• Chapter 4: Customer Interaction
• 4.1 A Sense of Presence
• 4.2 Three Kinds of Product
• 4.3 Three Levels of Customer Engagement
• 4.4 The English Channel and Demographics
• 4.5 King Richard II and Branding Strategies
• Chapter 5: The Digitally Connected Renaissance
• 5.1 Medieval Social Change and the Digital Renaissance
• 5.2 Medieval Communities and Their Digital Counterparts
• 5.3 Corporate Castles, the Bastions of eCommerce
• 5.4 Parental Priories and the Quest for Values
• 5.5 Extranet Trading Partner Enclaves
• 5.6 The New Structure of Business
• Conclusion: Technology s Impact on Global Business
• Notes
• Bibliography
• Index
• Index_B
• Index_C
• Index_D
• Index_E
• Index_F
• Index_G
• Index_H
• Index_I
• Index_J
• Index_K
• Index_L
• Index_M
• Index_N
• Index_O
• Index_P
• Index_Q
• Index_R
• Index_S
• Index_T
• Index_U
• Index_V
• Index_W
• Index_X
• Index_Y
• List of Figures
• List of Tables