Acknowledgments

Without the trust and belief shown by John Kane, this book would have never seen the light of day. His positive attitude and support have helped me to become a better person.

I am grateful to the entire Cisco Press team for their professionalism. Thanks to Christopher "Screenshot" Cleveland, or Chris as we call him, for his guidance and extreme patience while dealing with my mistakes. It is an honor to work with Peter Welcher, William Parkhurst, and Mark Gallo. Their contributions as technical editors have added tremendous value to the book. Special thanks to Grant Munroe, the development editor, who helped and supported me throughout the technical editing process. Last but not least, San Dee Phillips picked up all the loose ends to ensure that the book reached the press well in time.