Chapter 11. Using ZENworks for Servers 3 Alarm Management

One of the most powerful features of ZENworks for Servers 3 is its ability to make network management much more controlled and easy. ZENworks for Servers 3 adds a powerful alarm management system and a service monitoring system to help you more easily monitor, manage, and control problems on your network.

The ZENworks for Servers 3 alarm management system employs a series of trap and alarm handlers to manage and store information about important events that are occurring on your network. You can then use tools provided by the ZENworks for Servers 3 management console to understand, manage, and resolve those events.

The ZENworks for Servers 3 service monitoring system employs utilities and views from the management console to help you actively test and understand the connectivity between the management console and the monitored services. This feature helps you detect, locate, and understand service and network outages much faster.

The following sections describe the components and utilities that make up the ZENworks for Servers 3 alarm management system and the ZENworks for Servers 3 monitoring services system. They also discuss how to configure and use the services to best detect, diagnose, and resolve network issues.