Main Page


  
Novell ZENworks™ for Desktops 4 Administrator's Handbook
By Brad Dayley, Lisa DaNae Dayley, Ron Tanner
 
Publisher: Que
Pub Date: April 10, 2003
ISBN: 0-7897-2985-7
Pages: 608


To help customers reduce the growing cost of managing employee computers both in the office and on the road, Novell created Novell(R) ZENworks(R) for Desktops 4. ZENworks stands for Zero Effort Networks. Built to operate over the Internet as well as internal networks, ZENworks for Desktops 4 automates key network management tasks so IT professionals save time and money that can be spent on other projects or put directly to the company's bottom line.

This guide allows the reader to leverage the power of ZENworks to manage all of the desktops on a network from a single point of administration.

  
• Table of Contents
• Index
Novell ZENworks™ for Desktops 4 Administrator's Handbook
By Brad Dayley, Lisa DaNae Dayley, Ron Tanner
 
Publisher: Que
Pub Date: April 10, 2003
ISBN: 0-7897-2985-7
Pages: 608
   Copyright
   Preface
   About the Authors
   Who Should Read This Book?
   How This Book Is Organized
    Chapter 1: The ZENworks Family
    Chapter 2: Installing ZENworks for Desktops 4
    Chapter 3: Setting Up ZENworks for Desktops 4 in Your Tree
    Chapter 4: Novell Clientless Operation
    Chapter 5: Creating Application Packages Using snAppShot
    Chapter 6: Creating and Using Application Objects
    Chapter 7: Setting Up Application Distribution
    Chapter 8: Setting Up User Policies
    Chapter 9: Setting Up a Workstation Policy Package
    Chapter 10: Creating a Container Policy Package
    Chapter 11: Creating a Service Location Policy Package
    Chapter 12: Creating a Server Policy Package
    Chapter 13: Using ZENworks Workstation Inventory
    Chapter 14: Imaging a Workstation
    Chapter 15: Maintaining a Workstation
    Chapter 16: Using Software Metering with ZENworks for Desktops
    Chapter 17: Integrating ZENworks for Desktops with ZENworks for Servers
    Chapter 18: Deploying Novell ZENworks for Desktops 4 in a Pure Microsoft Windows Environment
    Chapter 19: Troubleshooting ZENworks
    Appendix A: Understanding eDirectory Changes
    Appendix B: Using snAppShot to Create an Application Object Package
    Appendix C: Other ZENworks for Desktops Resources
    Appendix D: ZENworks Inventory Database Schema
   Acknowledgments
   We Want to Hear from You!
   Reader Services
   Chapter 1. The ZENworks Family
    What Is ZENworks for Desktops?
    What's New in ZENworks for Desktops 4?
    Benefits to Using ZENworks for Desktops
   Chapter 2. Installing ZENworks for Desktops 4
    Prerequisites for Installing ZENworks for Desktops
    Installing ZENworks for Desktops Server Components
    Installing ZENworks for Desktops Middle Tier Server Components
    Installing ZENworks for Desktops Management Agents
   Chapter 3. Setting Up ZENworks for Desktops 4 in Your Tree
    General ZENworks for Desktops Architecture
    ZENworks for Desktops Policy Package Wizard
    Setting Up User Packages in the Tree
    Setting Up Workstations in the Tree
    Remote Management Rights
    Inventory, Event, and Logging Databases
    Reporting
    Setting Up TED Distributions
   Chapter 4. Novell Clientless Operation
    ZENworks for Desktops Clientless Workstation Management Components
    How ZENworks for Desktop Clientless Workstation Management Works
    Using the ZENworks for Desktops Middle Tier Server
   Chapter 5. Creating Application Packages Using snAppShot
    What Is snAppShot?
    When Should You Use snAppShot?
    How snAppShot Works
    Advanced Features of snAppShot
    Limitations of snAppShot
    Using snAppShot
    snAppShot Application Packages versus .MSI Files
   Chapter 6. Creating and Using Application Objects
    Creating the Application Object
    Setting Properties for the Application Object
   Chapter 7. Setting Up Application Distribution
    Setting Up Application Foldering
    Customize Application Launcher Configurations per User or Container
    Setting Up Users to Receive Applications
    Automating Application Objects
    Distribute the Applications
   Chapter 8. Setting Up User Policies
    Relationship of User Policies to Users
    General and Platform-Specific Policy Advantages
    Creating a User Policy Package
    Understanding iPrint Policy
    Using Remote Control Policy
    Desktop Preferences Policy
    User Extensible Policies
    Dynamic Local User Policy
    Windows Group Policy
    Windows Terminal Server Policy
   Chapter 9. Setting Up a Workstation Policy Package
    Relationship of Workstation Policies to Workstations
    Advantages of Platform Specific Policies
    Setting Up a Workstation Policy Package
    Computer Extensible Policies
    Novell iPrint Policy
    Remote Control Policy
    Windows Group Policy
    Workstation Imaging Policy
    Workstation Inventory Policy
    ZENworks for Desktops Agent Policy
    Scheduled Action Policy
   Chapter 10. Creating a Container Policy Package
    What Is a Container Policy Package?
    Setting Up a Container Policy Package
    Understanding the Search Policy
   Chapter 11. Creating a Service Location Policy Package
    What Is a Service Location Policy Package?
    Setting Up a Service Location Policy Package
    SMTP Host Policy
    SNMP Trap Target Policy
    The XML Targets Policy Tab
    ZENworks Database Policy
   Chapter 12. Creating a Server Policy Package
    What Is a Server Policy Package?
    Setting Up a Server Policy Package
    Imaging Server Policy
    Workstation Import Policy
    Workstation Removal Policy
    Using the Roll-Up Policy
    Using the Wake-on-LAN Policy
   Chapter 13. Using ZENworks Workstation Inventory
    Understanding Workstation Inventory
    Setting Up Workstation Inventory
    Workstation Inventory Tasks
   Chapter 14. Imaging a Workstation
    Workstation Imaging System
    Using Preboot Services with Imaging
    Creating Boot Disks
    Creating a Boot CD
    Placing a Linux Partition on a Workstation
    Modifying an Image
    Assigning an Image to a Workstation
    Applying Application Objects to an Image
    Re-imaging a Workstation
    Advanced Imaging
   Chapter 15. Maintaining a Workstation
    Reviewing Workstation Inventory
    Remote Controlling a Workstation
    Using Remote View
    File Transfer
    Remote Execute
    Workstation Diagnostics
    Remote Wakeup
    Remote Management Audit
    Generating a Remote Management Report
    Registering and Un-Registering a Workstation
   Chapter 16. Using Software Metering with ZENworks for Desktops 4
    Using NWAdmin to Install and Administer Licenses
    Setting Up Software Metering
   Chapter 17. Integrating ZENworks for Desktops with ZENworks for Servers
    How to Use TED with ZENworks for Desktops
    About the Desktop Application Agent
    Using the Desktop Application Distribution Wizard to Create a Desktop Application Distribution
   Chapter 18. Deploying Novell ZENworks for Desktops 4 in a Pure Microsoft Windows Environment
    ZENworks for Desktops Networking Setup and Requirements
    ZENworks for Desktops 4 Configuration Options
    DirXML Engine and Drivers
    Installing ZENworks for Desktops 4 in a Pure Windows Environment
    Conclusion
   Chapter 19. Troubleshooting ZENworks
    Troubleshooting Desktop Management
    Troubleshooting Distributed Applications
    Troubleshooting Policy Packages
    Troubleshooting NetWare Errors
   Appendix A. Understanding eDirectory Changes
    New Objects for ZENworks for Desktops 4
    Modified Objects for ZENworks for Desktops 4
   Appendix B. Using snAppShot to Create an Application Object Package
    Using snAppShot to Package GroupWise
    Review of the Created Object Template
   Appendix C. Other ZENworks for Desktops Resources
    Novell Support and Online Documentation
    ZENworks Cool Solutions
    Novell Consulting Services
    Novell Technical Support Services
   Appendix D. ZENworks Inventory Database Schema
    Database Class Associations and Attributes
    Sample Inventory Database Queries
   Index