Table of Contents

monitoring and managing microsoft exchange server 2003
Monitoring and Managing Microsoft Exchange Server 2003
byMike Daugherty ISBN:1555583024
Digital Press 2004 (589 pages)

This authoritative book teaches IT professionals responsible for Exchange messaging systems how to efficiently manage the program's many and complex system capabilities and features.

Table of Contents
Monitoring and Managing Microsoft Exchange Server 2003
Chapter 1- Introduction
Chapter 2- Preparing to Manage Exchange 2003
Chapter 3- Management and Monitoring Tools
Chapter 4- Managing the Exchange Organization Topology
Chapter 5- Managing Exchange Servers
Chapter 6- Managing E-Mail Connectivity
Chapter 7- Managing Recipients
Chapter 8- Addresses, Address Lists, and Offline Address Lists
Chapter 9- Backup and Recovery Operations
Chapter 10- Virus and Junk E-mail Protection
Chapter 11- Monitoring Exchange
Chapter 12- Managing Exchange with Microsoft Operations Manager
List of Figures
List of Tables

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Monitoring and Managing Microsoft Exchange Server 2003 presents best practices and innovative everyday techniques for running Exchange Server 2003.

This authoritative book teaches IT professionals responsible for Exchange messaging systems how to efficiently manage the program’s many and complex system capabilities and features. Once you’ve designed and implemented a messaging system, the bulk of the day-to-day work involves monitoring to ensure an optimum traffic flow, accomplished by continuously reviewing and fine-tuning dozens of system specifications and components. Monitoring and Managing Microsoft Exchange Server 2003 gives readers proven and innovative techniques, tools, and procedures for managing and optimizing systems of all sizes and types built on the Exchange Server 2003.

Based on the author’s own 20 years of messaging system experience and the collective experience of Hewlett-Packard, the leading implementer of Exchange Server systems, this book will be an essential resource for Exchange administrators and designers.

  • Monitoring and Managing Microsoft Exchange Server 2003 is part of Digital Press’s Exchange Server Cluster—it complements Tony Redmond’s Microsoft Exchange Server 2003
  • This is a crucial book for “everyday administrators”
  • Mike Daugherty is one of Hewlett-Packard’s experts on implementing and managing Exchange Server

About the Author

Mike Daugherty is the Americas electronic messaging initiative driver for Hewlett-Packard Services and is a Practice Principal for HP’s Enterprise Infrastructure Services Practice. He is also the author of Monitoring and Managing Microsoft Exchange 2000 Server (Digital Press).

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Monitoring and Managing Microsoft Exchange Server 2003

Mike Daugherty


Digital Press™ is an imprint of Elsevier.

Copyright © 2004 Hewlett-Packard Development Company, L.P. All rights reserved.

All trademarks found herin are property of their respective owners.

No part of this publication may be reproduced, stored in a receival system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.

Permissions may be sought directly from Elsevier's Science & Technology Rights Department in Oxford, UK: phone: ( + 44) 1865 843830, fax: ( + 44) 1865 853333, e-mail: You may also complete your request on-line via the Elsevier homepage (, by selecting 'Customer Support' and then 'Obtaining Permissions.'

Recognizing the importance of preserving what has been written, Elsevier prints its books on acid-free paper whenever possible.

Library of Congress Cataloging-in-Publication Data

Daugherty, Mike.
Monitoring and Managing Microsoft Exchange Server 2003/Mike Daugherty.
p. cm.
ISBN 1-55558-302-4 1.
Microsoft Exchange Server 2. Client/Server computing. I. Title.
QA76.9.C55D3824 2004
005.7 ' 137682--dc22

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No project succeeds on the efforts of one person, and this book could not have been written without help from many people. Some people actively helped, and some helped without even realizing they were doing it.

During my three decades as a software engineer, engineering manager, and consultant, I have had the privilege of meeting, working with, and being influenced by thousands of people. It would be impossible to personally thank everyone for their contributions, but I would like to acknowledge some of the people who played important roles in the development of this book. To them, I owe a debt of gratitude.

I am grateful to many people for their contributions to this book, but none moreso than those who have helped review the manuscript and offered astute and articulate commentary. I would like to thank Allen Curle, Henrik Damslund, Mark England, Glenn Harm, Ryan Koftan, Donald Livengood, and Joe Palermo for the time they spent reviewing the various drafts of the manuscript and providing excellent comments. Hewlett-Packard has hundreds of excellent messaging consultants, and Allen, Henrik, Mark, Glenn, Ryan, Donald, and Joe are some of the very best. They have helped many companies implement Exchange and, in doing so, have accumulated a considerable depth and breadth of practical knowledge about Exchange. Because of their expertise, their consulting services are always in high demand. I feel fortunate that they made the time to review the pages of this book.

Hewlett-Packard consultants have led projects for some of the world's largest Exchange implementations and freely share their experience in planning, designing, implementing, and supporting Exchange with the entire Hewlett-Packard consulting community so that all of our consultants have access to and benefit from the collective wisdom and experiences of the whole group. Although the words in this book are mine, the foundation for this book comes from the collective wisdom of Hewlett-Packard's consultants.

Finally, I would like to thank Tony Redmond for his continued support of my writing efforts.

Mike Daugherty
October 2003

The author invites comments on the content of the book. Please send comments via e-mail to:

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