The following A+ Certification Review Questions are related to the general topics introduced in Part I, Chapters 9 through 13, of this book. The answers and supporting references are provided after the review questions. All of the answer references specify chapters that are located in Part II of this book: The A+ Certification Exams.
1. | Of the following choices, which is a hand-held pen-shaped device that is commonly used as a pointing or writing instrument to input text into a system such as a PDA?
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2. | If you are trying to connect to an ISP through a dial-up connection and you keep getting the error message “Server cannot negotiate an appropriate protocol,” what is most likely the problem?
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3. | What action would you take first if your mouse pointer were not responding correctly?
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4. | Which motherboard form factors used a 5-pin DIN connector for keyboard connections? (Choose Two)
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5. | You are attempting to connect a USB mouse, a USB keyboard, and USB digital camera to your new USB 2.0-compatible laptop system. How many system resources (IRQs) will you need?
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6. | You are having trouble displaying entire Web pages in your Web browser. You want to view entire pages without having to use the left to right scroll bars. What should you modify?
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7. | You need more hard drive space to install a really big game in Windows 9x. You notice a large amount of unnecessary Temporary Internet Files. How do you get rid of them? (Choose Three)
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8. | You can receive e-mail messages without any problems. Unfortunately, you cannot send e-mail. What settings should you check?
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9. | Which utilities can be used to determine the IP address of known Internet domain names? (Choose Three)
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10. | A customer informs you that he keeps getting paper jam error messages on his printer. You observe that there isn’t any paper in the paper feed tray. What would you observe next to fix this issue?
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11. | You are running Windows 9x. How can you direct a print job straight to the printer instead of the print spooler?
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12. | What command can you use to get an important system file of executable file from the Windows 9x installation CD?
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13. | You are experiencing strange things in Windows 9x. Your task bar is missing and you cannot load certain programs. What is most likely the cause?
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14. | Automated System Recovery (ASR) is available in which Windows NT-based operating system?
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15. | How many setup floppy disks can be created from the Windows XP (Home or Professional) CD-ROM?
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16. | Which of the following versions of Windows can be upgraded to Windows XP Professional? (Choose Two)
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17. | Which of the following operating systems could be upgraded to Windows Me? (Choose Two)
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18. | Which file executes when you restart your computer in MS-DOS mode?
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19. | A customer is trying to print very large documents to a laser printer and consistently receives memory overflow error messages. How can you resolve this issue? (Choose Three)
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20. | What type of printing technology has become very popular based on the growth of digital camera use?
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Answers
1. | B—Chapter 18, “Mice and Pointing Devices” |
2. | D—Chapter 24, “Diagnosing and Troubleshooting Test Tips” |
3. | B—Chapter 18, “Mice and Pointing Devices” |
4. | C and D—Chapter 21, “Keyboard and Mouse Connectors” |
5. | A—Chapter 21, “USB Connections” |
6. | C—Chapter 24, “Utilities and Settings” |
7. | B, C, and D—Chapter 24, “Utilities and Settings” |
8. | D—Chapter 26, “Windows 2000 Networking and the Internet” |
9. | B, C, and E—Chapter 25, “Diagnosing and Troubleshooting Test Tips” |
10. | C—Chapter 19, “Dot Matrix and Ink-jet Printers” |
11. | B—Chapter 24, “Printers” |
12. | A—Chapter 24, “Diagnosing and Troubleshooting Test Tips” |
13. | C—Chapter 24, “The Windows 9x Registry” |
14. | B—Chapter 28, “Windows XP Installation Process” |
15. | D—Chapter 28, “Windows XP Installation Process” |
16. | B and D—Chapter 28, “Windows XP Upgrade Procedures” |
17. | A and D—Chapter 27, “Windows Me Installation Process” |
18. | A—Chapter 24, “Diagnosing and Troubleshooting Test Tips” |
19. | A, C, and F—Chapter 19, “Laser Printers” |
20. | A—Chapter 19, “Laser Printers” |