Chapters 9-13: A Certification Review Questions


Overview

The following A+ Certification Review Questions are related to the general topics introduced in Part I, Chapters 9 through 13, of this book. The answers and supporting references are provided after the review questions. All of the answer references specify chapters that are located in Part II of this book: The A+ Certification Exams.

1.

Of the following choices, which is a hand-held pen-shaped device that is commonly used as a pointing or writing instrument to input text into a system such as a PDA?

  1. Optomechanical pencil

  2. Stylus

  3. MIDI pen

  4. Joystick

  5. None of the above

b- chapter 18 , mice and pointing devices

2.

If you are trying to connect to an ISP through a dial-up connection and you keep getting the error message “Server cannot negotiate an appropriate protocol,” what is most likely the problem?

  1. You have IPX/SPX bound to your Network Interface Card.

  2. Your Internet Service Provider has run out of available connections.

  3. Your modem driver is corrupt.

  4. You have an improperly configured or corrupt TCP/IP configuration.

d- chapter 24 , diagnosing and troubleshooting test tips

3.

What action would you take first if your mouse pointer were not responding correctly?

  1. Check DMA channel 2.

  2. Check the mouse ball for debris.

  3. Check COM2 settings.

  4. Cascade IRQ2 to IRQ9.

b- chapter 18 , mice and pointing devices

4.

Which motherboard form factors used a 5-pin DIN connector for keyboard connections? (Choose Two)

  1. ATA

  2. ATX

  3. AT

  4. XT

c and d- chapter 21 , keyboard and mouse connectors

5.

You are attempting to connect a USB mouse, a USB keyboard, and USB digital camera to your new USB 2.0-compatible laptop system. How many system resources (IRQs) will you need?

  1. 1.

  2. 3.

  3. 1,024.

  4. You cannot use USB 2.0 devices on a laptop.

a- chapter 21 , usb connections

6.

You are having trouble displaying entire Web pages in your Web browser. You want to view entire pages without having to use the left to right scroll bars. What should you modify?

  1. Use the screen size buttons on your monitor.

  2. Select the Advanced tab under Display Properties Settings and change the Font Size.

  3. With your mouse, move the Screen Area Bar from 640 by 480 to 800 by 600 or more.

  4. Select the Advanced tab under Display Properties Settings and select big screen.

c- chapter 24 , utilities and settings

7.

You need more hard drive space to install a really big game in Windows 9x. You notice a large amount of unnecessary Temporary Internet Files. How do you get rid of them? (Choose Three)

  1. C:\DELTREE.

  2. The Disk Cleanup Tool.

  3. Internet Explorer Tools > Internet Options > Delete Files.

  4. Control Panel > Internet Options > Delete files.

  5. Internet Explorer Tools > Advanced > Restore Defaults.

  6. Drag the Internet Explorer Icon to the Recycle Bin.

b, c, and d- chapter 24 , utilities and settings

8.

You can receive e-mail messages without any problems. Unfortunately, you cannot send e-mail. What settings should you check?

  1. IMAP

  2. MAPI

  3. POP

  4. SMTP

  5. None of the above

d- chapter 26 , windows 2000 networking and the internet

9.

Which utilities can be used to determine the IP address of known Internet domain names? (Choose Three)

  1. NetBEUI

  2. PING

  3. TRACERT

  4. NetBIOS

  5. NSLOOKUP

  6. PONG

  7. All of the above

b, c, and e- chapter 25 , diagnosing and troubleshooting test tips

10.

A customer informs you that he keeps getting paper jam error messages on his printer. You observe that there isn’t any paper in the paper feed tray. What would you observe next to fix this issue?

  1. The daisy wheel

  2. The printer’s I/O memory address

  3. The printer’s paper feed sensors

  4. The printer rollers

c- chapter 19 , dot matrix and ink-jet printers

11.

You are running Windows 9x. How can you direct a print job straight to the printer instead of the print spooler?

  1. Select Start > Settings > Control Panel > Disable Spooler.

  2. In the Spool Settings dialog box, select “Print directly to the printer.”

  3. In the Spool Settings dialog box, select “Disable printer spooling.”

  4. Specify Full-Duplex printing.

b- chapter 24 , printers

12.

What command can you use to get an important system file of executable file from the Windows 9x installation CD?

  1. EXTRACT

  2. COPY D:\FILENAME C:\WINDOWS\SYSTEM

  3. RESTORE

  4. IMPORT

a- chapter 24 , diagnosing and troubleshooting test tips

13.

You are experiencing strange things in Windows 9x. Your task bar is missing and you cannot load certain programs. What is most likely the cause?

  1. The AUTOEXEC.BAT file is corrupt.

  2. You have experienced a total hard drive crash.

  3. The Windows 9x registry is corrupt.

  4. The WIN.INI and SYSTEM.INI files are corrupt.

c- chapter 24 , the windows 9x registry

14.

Automated System Recovery (ASR) is available in which Windows NT-based operating system?

  1. Windows XP Home

  2. Windows XP Professional

  3. Windows NT 4.0

  4. All of the above

b- chapter 28 , windows xp installation process

15.

How many setup floppy disks can be created from the Windows XP (Home or Professional) CD-ROM?

  1. Three

  2. Four

  3. Six

  4. None of the above

d- chapter 28 , windows xp installation process

16.

Which of the following versions of Windows can be upgraded to Windows XP Professional? (Choose Two)

  1. Windows 95

  2. Windows 98/SE

  3. Windows 3.1

  4. Windows XP Home

b and d- chapter 28 , windows xp upgrade procedures

17.

Which of the following operating systems could be upgraded to Windows Me? (Choose Two)

  1. Windows 98SE

  2. Windows XP

  3. Windows 2000

  4. Windows 98

a and d- chapter 27 , windows me installation process

18.

Which file executes when you restart your computer in MS-DOS mode?

  1. DOSSTART.BAT

  2. DEFRAG.EXE

  3. WINSTART.BAT

  4. DOSBOOT.EXE

a- chapter 24 , diagnosing and troubleshooting test tips

19.

A customer is trying to print very large documents to a laser printer and consistently receives memory overflow error messages. How can you resolve this issue? (Choose Three)

  1. Decrease the print resolution.

  2. Increase the size of the toner cartridge.

  3. Add more memory to the printer.

  4. Use a SCSI cable connector.

  5. Press Ctrl+Alt+Delete twice.

  6. Decrease the Resolution Enhancement Technology.

a, c, and f- chapter 19 , laser printers

20.

What type of printing technology has become very popular based on the growth of digital camera use?

  1. Dye sublimation

  2. CAD/CAM

  3. Ink dispersion

  4. Saddle stitch and fold

  5. Ozone filtering

a- chapter 19 , laser printers

Answers

1.

B—Chapter 18, “Mice and Pointing Devices”

2.

D—Chapter 24, “Diagnosing and Troubleshooting Test Tips”

3.

B—Chapter 18, “Mice and Pointing Devices”

4.

C and D—Chapter 21, “Keyboard and Mouse Connectors”

5.

A—Chapter 21, “USB Connections”

6.

C—Chapter 24, “Utilities and Settings”

7.

B, C, and D—Chapter 24, “Utilities and Settings”

8.

D—Chapter 26, “Windows 2000 Networking and the Internet”

9.

B, C, and E—Chapter 25, “Diagnosing and Troubleshooting Test Tips”

10.

C—Chapter 19, “Dot Matrix and Ink-jet Printers”

11.

B—Chapter 24, “Printers”

12.

A—Chapter 24, “Diagnosing and Troubleshooting Test Tips”

13.

C—Chapter 24, “The Windows 9x Registry”

14.

B—Chapter 28, “Windows XP Installation Process”

15.

D—Chapter 28, “Windows XP Installation Process”

16.

B and D—Chapter 28, “Windows XP Upgrade Procedures”

17.

A and D—Chapter 27, “Windows Me Installation Process”

18.

A—Chapter 24, “Diagnosing and Troubleshooting Test Tips”

19.

A, C, and F—Chapter 19, “Laser Printers”

20.

A—Chapter 19, “Laser Printers”




The A+ Certification & PC Repair Handbook
The A+ Certification & PC Repair Handbook (Charles River Media Networking/Security)
ISBN: 1584503726
EAN: 2147483647
Year: 2003
Pages: 390

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