Screening costs, 82
Scripted termination messages, 152–153
Second Round (see Alternative work arrangement[s])
Senior management:
and criteria for laying off employees, 41–42
and criteria for retaining employees, 40–41
getting support of, 18
level of confidence in, 36
motivation of employees by, 35–36
need for change in, 36
obtaining alignment between employees and, 42–43
optimism of, 184
Separation agreements, sample:
for more than one individual over 40 years of age, 201–203
for one individual over 40 years of age, 195–197
Separation packages, 172
Severance, voluntary, 13, 119–121, 227
Severance packages, 79, 80, 164–166, 172, 227
Shell Chemical L.P., 153–154
Shortened work week, 14, 122–123, 227
Short-term cost savings, 227
Skill sharing (see Job/skill sharing)
Skills, 8–10
for alternative work arrangements, 144–146
focusing on, 43
Special assignments, 15, 216
Specifics, providing, 62
Spokespersons, designated, 56
Stock options in lieu of pay, 14, 124–125, 227
Strategic competencies, 227
Suggestion boxes, 63
“Survivor syndrome,” 23, 227
Survivors, 181–192
communicating with, 62–63, 182–183
creativity in rewarding, 185–189
creativity in work assignments for, 183–184
motivating, 23
paying attention to, 162–163
rebuilding loyalty and morale of, 182–183
remembering the needs of, 181
and second round of layoffs, 54