Decision-making criteria, 100
Deferrals, pay, 124
Designated spokespersons, 56
Dignity, treating others with, 171
Discrimination, 161
Disgruntled employees, 6, 12–13
Downsizing:
best practices for, 17–23
“old” approach to, 5–7
risks of, 6–7
(See also Layoffs)