The International Organization for Standardization (ISO) is a worldwide federation of national standardization bodies from 140
Shouldn't the acronym for International Organization for Standardization be "IOS" instead of "ISO?" Yes, if it were an acronym, which it is not.
"ISO" is derived from the Greek word isos, which means "equal."
The ISO 9000 series of standards is used to establish a quality management system. ISO 9000-3 describes how ISO 9001 standards apply to software.
is a certification scheme (primarily used in the United Kingdom)
ISO emphasizes the basic elements of quality management and assesses an organization's process using a
Companies choose to seek ISO registration for a variety of reasons: to improve their quality processes, to baseline improvement efforts, and even to use ISO as a marketing ploy. Becoming ISO certified always
ISO emphasizes the basic elements of quality management and assesses an organization's process using a rigorous auditing model. An ISO 9000 registration effort can be a very involved process that might take a year or more to implement. Periodic reviews by
If your company is undergoing ISO certification, it may be possible to use this effort as a springboard to improve the testing processes.
ISO audits are at a much higher level than this book (i.e., the entire organization versus the testing organization). So why do we bother to mention them here? For this one simple reason: companies that undergo quality
The following checklists provide typical questions that auditors would ask a test manager during the ISO certification process. The bottom line is, "Do you have a procedure in place to handle each of your daily
Much of the success of the ISO is dependent upon the motivation for achieving the certification in the first place.
There is considerable controversy throughout the software industry over the value of ISO 9000 certification in determining the ability of an organization to consistently produce "good" software. Many people who have been directly involved in the ISO certification process (including Stefan) have seen the effects
Philip Crosby ( Quality Is Still Free, Making Quality Certain in Uncertain Times ) minces no words in his assessment of the value of ISO certification:
" With a properly run quality management process, there will be no difficulty meeting ISO 9000 requirements. It's really a very old-fashioned Quality Assurance kind of thing. But it is not oriented toward the needs of today and the
nextcentury. It's only to provide a living for consultantsand for quality people who do not want to think for themselves ."
On the other hand, many organizations report successfully using ISO as a