4.3 Conclusion


This brings us to the end of our description of the application definition process: requirements and high-level design. This definition should provide you with the groundwork needed to create a design that is structurally consistent, engaging, and effective at meeting the needs of users as well as the business.

A number of the methodological principles first discussed in Chapter 3 have been applied in this chapter. Approaches have been described for soliciting the kind of user input needed for this phase, including focus groups, interviews, surveys, and observational studies. Thorough early work sets the stage for the detailed design, taking into account important considerations of context. The process stresses both the business and user goals, so that your design can successfully satisfy both.

In the remainder of this part, we first discuss the issues of dialog strategy choice (Chapter 5). Then we examine persona design in detail (Chapter 6) and apply the definition process to a sample brokerage application (Chapter 7).



Voice User Interface Design 2004
Voice User Interface Design 2004
ISBN: 321185765
EAN: N/A
Year: 2005
Pages: 117

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