Object Linking and Embedding (OLE), 130, 197–198
object-oriented programming (OOP), 232–234, 234
for developers, 242–244
for end users, 239–241
limitations of, 236–238
for system administrators, 241–242
for usability, 238
objects, deleting, 176–178
odometers, 150
offsite, in-person training, 294
OLE (Object Linking and Embedding), 130, 197–198
one-handed operations, 118
online banking, 251–252
online data, 148–151
online help, 288–290
converting manuals to, 290
PDF files for, 291–293, 292–293
online training, 294
onsite, in-person training, 294
Open method, 226
open-mindedness, 276
opening files
copies of, 22
in running programs, 196–198
option buttons, 77–78, 78
Options dialog boxes, 87–88, 87–88
organizations, helpful, 322
outgoing e-mail, 167
Outlook
Calendar feature in, 101
keyboard shortcuts in, 27–28
multiple instances of, 195
overconfident programmers, 309–311
overly complex code, 184–185
overuse of mouse, 31
overwriting files, warnings for, 287