About the Author

About the Author

Silvia Hagen has been in the networking industry since 1990. She began her career as a successful instructor, and has trained hundreds of system engineers. Today she is CEO of Sunny Connection AGin Switzerland and works as a professional consultant and analyst for many mid- and large-sized companies. Her expertise is in identity management and protocol analysis. She loves technologies that create frameworks for collaboration. She is the author of a number of successful books, develops workshops, and presents internationally on various networking topics for Cisco Conferences, Burton Catalyst Conferences, Novell's Brainshare, and NetWare Users International Conferences. She also offers customized corporate presentations. She is a founding member of the Swiss IPv6 Task Force.