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'This ECDL Foundation approved courseware product incorporates learning reinforcement exercises. These exercises are included to assist the candidate in their training for the ICDL. The exercises included in this courseware product are not ICDL certification tests and should not be construed in any way as ICDL certification tests. For information about Authorized ICDL Test Centers in different National Territories please refer to the ECDL Foundation website at www.ecdl.com' The European Computer Driving Licence Foundation Ltd. |
Question 1 | Which of the following is the safest and most efficient way to react to a nonresponding program?
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A1: | Answer C is correct. This particular keystroke combination will restart your computer and clear the internal error that's causing the problem. Answers A and B are incorrect and could result in serious harm to your data and any open software applications. Answer D is incorrect because you won't be able to access the Start button. |
Question 2 | Which of the following removable storage media must you prepare by formatting before you can use them?
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A2: | Answers B and D are correct. You must format a floppy or Zip disk before you can store data on them. Answers A and C are wrong. A CD-ROM needs no preparation and you should probably never format your internal hard drive yourself. Hard drives must be formatted initially but after that, you don't need to format it again. Occasionally when things go wrong, reformatting a hard drive is necessary, but it's best to leave that task to the experts. |
Question 3 | Which of the following are legitimate window operations?
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A3: | Answers A, B, C, and E are correct. You can manipulate a window by opening, closing, resizing, or moving it. Answer D is incorrect because you can't actually delete a window although you can close it when you're done. |
Question 4 | Which of the following are legitimate elements in a window?
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A4: | Answers A, B, and C are all correct. Neither a shortcut icon nor a file is a window element. |
Question 5 | Match the following extensions to their corresponding file types:
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A5: | The correct matches are A to 3, B to 1, C to 2, D to 5, and E to 4. |
Question 6 | Why might you want to create a copy, known as a backup, of your work?
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A6: | Answers A and B are correct. Backups are created to protect your work in case of equipment or file failure. C is incorrect because creating a backup will not protect your system from a virus, although having a noninfected backup would be helpful in the event of attack. Answers D and E have nothing to do with creating a backup. |
Question 7 | Which sequence of events would you use to add a folder to your hard drive?
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A7: | Answer D is correct. Answer A is incorrect because no such command exists in the Control Panel window. Answer B is incorrect because you must select the folder to which you're adding the subfolder before executing the New command. Answer C is incorrect because you can't add a folder or subfolder to a file. |
Question 8 | Where will you find the Windows Help and Support feature?
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A8: | Answers A and D are correct. Although many menus sport a Help menu, it is application-specific and isn't connected with the Windows Help feature. Although you could add a shortcut icon to the desktop that launches the Help and Support, there isn't one by default. |
Question 9 | Which sequence of events would successfully add a shortcut icon to the desktop?
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A9: | Answer C is correct. Answer A is incorrect because you must select the file you're creating the shortcut for first. Answer B is incorrect for the same reason. Answer D is incorrect because there is no Shortcut icon on the Explorer toolbar. |
Question 10 | Why might you compress a folder or file?
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A10: | Answers A, B, and D are correct. Answer C is incorrect because the compression process will not repair any corruption problems the file might have. |
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